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Fake organic claims
Our violation report for fake organic claims was rejected because "no violation was found". We know for a fact that the products reported are not organic. Is there a way to get some action in cases like this one?
@SEAmod
@Glenn_Amazon
@Manny_Amazon
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_Zw8LsZUQSH440,
I understand your frustration about the rejected violation report. The USDA has strict regulations about organic claims, which you can find in the "Organic Products" help page here: Organic Products Policy. According to this policy, products labeled as "organic" must:
- Be certified to USDA organic regulations or equivalent international standard
- Comply with organic labeling requirements
- Identify the name of the product's certifier
Since you know these products aren't organic, you might want to try submitting a new report with more detailed documentation. The "Report a Violation" help page (Report a Violation) outlines what to include:
- The store/business name of the seller
- ASIN and product title
- Evidence from the USDA Organic INTEGRITY Database showing the products aren't certified
- Any other documentation proving the products aren't certified organic
- A clear explanation of how this violates USDA organic regulations
Hope this helps!
Best regards, Michael
Manny_Amazon
Hello @Seller_Zw8LsZUQSH440,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
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