hi I was in professional plan in august and downgraded now I want to upgrade again to professional plan, when switch to professional I get the error message: we cannot process your request you are currently undergoing another verification, please retry once the verification is complete. almost one month with this problem...

Hi, I am trying to upgrade to a professional plan, but every time I try to switch through manage services there's an error message: "You are currently undergoing another verification. Please retry once the verification is completed." Please help.

I Am facing an issue which I cannot upgrade my account to a professional account. I downgraded originally when I didn’t know how to use Amazon and did not want to spend money until I learned the platform. Now my account has a glitch on it and I cannot upgrade. Agents have not been helpful at all and say the same thing every time I call , it’s now going on 1 month. Any help or advice?