I have an order for a book I sold over a year ago
Today I came across a weird Amazon glitch, an order for a book I sold over a year ago. To put this further into context, we are a used bookstore. I definitely haven't listed a second copy of this book or it would show on Art Of Books that I had another copy. So today I receive this order that doesn't have our normal 6 digit SKU number and turns out to be for a book that we sold 2/24. The weirdest part of this is that the price on this order is double the price we originally had it listed for. Has anyone ever encountered this before? Will canceling this order effect my ODR? Is there any way to keep this from happening again?
2 replies
Seller_nRFmxiQg4EGrw
This type of thing has been reported off and on for years. Usually referred to as a "Ghost Listing". Amazon denies that it could ever happen, but plenty of people have seen otherwise.
Yes, canceling will affect your ODR (since Amazon insists that there is no problem). But having a single ding is not a big deal.
To help prevent it from happening in the future, get in the habit of fully deleting sold offers (I usually wait about 6-8 weeks, in case of returns).
