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Read onlyAmazon shows that I have an upcoming payment but also shows that I have a negative balance due to returns and deferred payments. I've had 0 sales in 5 days, which is unusual. Am I losing the buy box because of the negative balance? I googled this question and here are the results. Is this true?
"No, Amazon will not give the Buy Box to a seller with a negative balance on their account. A negative balance means the seller owes Amazon money, which can lead to account suspension, payment withholding, and legal action"
Hello @Seller_Kf6DUfjvSr6v2
I see that you are looking for more information regarding how a negative balance is going to impact the buybox. I do want to provide insight into this as I understand the growing concern for your sales.
When there are concerns regarding the funds and a negative balance, you can see disruptions to several types of services across the platform. This includes both the feature offer and the ability to sell as our team would not be able to allow you to conduct business when there is a negative balance on the account. We would advise on reviewing your account and attempting to pay back any fees that you might owe to prevent any future disruptions that you might see.
If you have any additional questions or concerns that you would like to share, please refer back to this thread for continued support.
Best,
Atlas