Request for Clarification on Charges and Account Block

Dear Amazon Customer Service,

I hope this message finds you well. I am writing to request urgent clarification regarding a recent charge on my account. It appears that Amazon is attempting to charge me for a product that is no longer in stock, and my account has been blocked, preventing me from resolving this matter directly.

As per my understanding, if the product is unavailable and my account is suspended, Amazon should not be processing or attempting to charge me for it. I kindly ask for a detailed explanation of the reasons behind these charges and to confirm that no further payment will be taken for items that are out of stock and unavailable for delivery.

Please also provide guidance on how to resolve the block on my account so that I may access it and ensure no further issues with billing or account access.

I appreciate your prompt attention to this matter and look forward to your response.