My competitor left me 5 negative reviews at once, what should I do?
My product reviews have always been very good. Last week, I suddenly received 5 negative reviews in a row. My review dropped from 4.3 to 3.9
This is very abnormal. After my investigation, I found that these were negative reviews maliciously left by competitors. I have sufficient The evidence proves that it is a fake evaluation
Fake review 1
Please note that this customer left a negative review on April 26th, claiming that she had used our product for 3 nights. However, The package was only delivered on April 28th, which means the customer used the product for 3 nights without even receiving it. Amazing!!!
Fake review 2
Another case of leaving a negative review before even receiving the product
Too much unfair competition is killing us local sellers. It's not that our American companies lack competitiveness, it's just that our competitors are too despicable
11 replies
Emet_Amazon
Hello @Seller_dl1lnrmHr0ybN,
Thank you for posting your concerns with a product review.
My product reviews have always been very good. Last week, I suddenly received 5 negative reviews in a row. My review dropped from 4.3 to 3.9
As I do see you're posting about product review concerns in the account health category, I am reaching out to our community managers to review the situation further, if they can provide more guidance they will follow up here. Please also be advised that they may need more information surrounding the situation including any related case ID to help in their review.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
