Same day shipping
Currently, I am forced to provide same-day shipping. Approximately 10 am is the time when our trucks arrive to pick up orders. Due to this issue, we are not able to ship the same day. We are getting our packages in at 2:30 in order to be shipped out the same day by USPS. I have the location setting correct on Amazon, but it does not respect my business. As well, I am unable to change it to the automatic handling time, which is 1 day and not the same day, even though most of my items are now shipped the same day. How can this be resolved, since they originally wanted two-day handling, then switched to one-day handling, and now they are switching to same-day handling. In addition, if I remove it from the automatic shipping, then my items will not be covered in the event that the package is delayed. Ideally, I would like this to be corrected as soon as possible because I am completely done with the situation.
Same day shipping
Currently, I am forced to provide same-day shipping. Approximately 10 am is the time when our trucks arrive to pick up orders. Due to this issue, we are not able to ship the same day. We are getting our packages in at 2:30 in order to be shipped out the same day by USPS. I have the location setting correct on Amazon, but it does not respect my business. As well, I am unable to change it to the automatic handling time, which is 1 day and not the same day, even though most of my items are now shipped the same day. How can this be resolved, since they originally wanted two-day handling, then switched to one-day handling, and now they are switching to same-day handling. In addition, if I remove it from the automatic shipping, then my items will not be covered in the event that the package is delayed. Ideally, I would like this to be corrected as soon as possible because I am completely done with the situation.
10 replies
Seller_OvL8C4BJWiuS9
You can override the handling time per sku.
Seller_OQTPwvIVqfKpB
If you go into your store shipping settings, you can put in Order cut off times. I would put your cut off time to be at least an hour before pickup.
Then if you further go into your settings, you can adjust the "carrier pick up times" and it will adjust your label ship dates to when you are being picked up.
so if you don't care too much about it, I would put your order cut off time to as early as possible and just make sure to ship when you can.
Go into Settings -> General Shipping settings -> Locations
Then choose your location, and it will have pick up times for each carrier.
Hope this helps!
KJ_Amazon
Thank you for reaching out to the seller forums @Seller_08ZLSRF4LcsOr.
Can you please share a Case or Order ID for which you believe the handling time was incorrectly calculated?
I would like to investigate that shipment and associated settings.
