I trust AWD services very much, so I shipped a large quantity of products. However, a large number of products were lost during the distribution from AWD warehouse to FBA warehouse this year, totaling more than 1,000 pieces, which has had a huge impact on my business. After applying for an investigation, no one has contacted me for over a month. There is still a large amount of inventory in the AWD warehouse, and the loss incidents are still occurring. Who can help me?

Attached are a large number of case IDs for partially lost shipments that have not been responded to for a long time.

Case ID 17432047921: FBA18T3167HH

Case ID 17346830631: FBA18PJ1QRH4

Case ID 17344484891: FBA18T3PG1RT

Case ID 17344611461: FBA18SKT0R30

Case ID 17208203971: FBA18PJ4GGF0

Case ID 17187442731: FBA18PM5KPWD

Case ID 17147108561: FBA18PM0VPSC

Case ID 17136971521: FBA18PPR5MCQ

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