brand name is not appearing at the beginning of the listings
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Seller_PXQwv8c8F68IO

brand name is not appearing at the beginning of the listings

Hi,

I have a question regarding all my product listings. On my end, I have added my brand to all of my product listings. However, on the Amazon website, the brand name is not appearing at the beginning of the listings.

Does anybody know how to resolve this issue?

Best,

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2 replies
user profile
Seller_NbYSGJ8Tehgbv

I am assuming you mean that the brand name is not in the title.

user profile
Seller_PXQwv8c8F68IO
Does anybody know how to resolve this issue?
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There is nothing to "resolve".

Amazon puts the brand name

user profile
Seller_PXQwv8c8F68IO
at the beginning of the listings.
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and for others they just do not put the brand name

user profile
Seller_PXQwv8c8F68IO
at the beginning of the listings.
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if you want your brand name

user profile
Seller_PXQwv8c8F68IO
at the beginning of the listings.
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you must put it yourself.

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Cooper_Amazon

Good Evening @Seller_PXQwv8c8F68IO,

I wanted to stop by and see if you still required assistance in ensuring your brand name was being shown in the title of your listing? I didn't see a case filed on this particular issue filed with Selling Partner Support. If you have reached out to them, please share the latest CASE ID with us on this thread so I can begin investigating.

If you have not filed a case with them, I recommend reaching out and providing them with as much detail as possible such as:

  • ASINs that are not showing your brand name name
  • How you think the product tile should appear on those ASINs
  • Screenshot of the brand name not appearing (make sure to check the desktop and mobile experience)
  • Troubleshooting steps you have taken to try and resolve the issue
  • Any additional information that might be helpful during the investigation

Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion.

Additionally, my colleague @Dougal_Amazon has seen this issue come up some what frequently in the past and has provided guidance on a similar thread here:

"In the interim, please take a look at the Amazon Search help page. Some Sellers in the forums have reported their brand name being removed from search and I have seen instances where form deep diving those cases, their brand names were also removed from the title. The linked help page is a short landing page that references a number of other resources on this topic."

I look forward to hearing back from you soon with the CASE ID. Hope you have a fantastic rest of the week.

Sincerely, Cooper_Amazon

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