Unable to add Payment Method
I've been trying to add a payment method to my Amazon Seller Central account but have been unable to do so because I never receive the security code on my phone. Amazon support couldn’t determine the cause of the issue either. I have already contacted AT&T, and they confirmed that there is no blockage on their end. Interestingly, I always receive security codes from Amazon when logging into my account. The issue seems to be specific to Amazon Seller Central when attempting to add a payment method.
Any way I can bypass that security notification so I can add my payment method?
1 reply
Seller_rI7BZIczK8iAC
Since you receive the OTP for login but NOT for changing the payment method that means that you are not the "Primary account manager" but that you have a user permission.
Only the person who CREATED the account and is the owner of the "Primary account manager" email and phone number can modify the payment method.
