@Seller_uXdxiyQT9miaE we received the same email 10 minutes ago although our account was successfully verified 2 weeks ago! Is this a technical issue? Two weeks ago we submitted the following:

• Business type
• Business Registration number
• Business Registered address
• Full name as shown on Driver’s license
• ID/DL
• Residential Address as shown on Driver’s license
• Credit card statement, Full name and Residential Address as shown on Driver’s license)

The account was successfully verified with the above information however today we received the same email again: Action required: Re-verify your Amazon seller account. The email doesn't say what extra information you need?! @Steve_Amazon@Cooper_Amazon

There is at least one other thread about this. Apparently many of us (including me) just received this email again after having been successfully re-verified a couple weeks ago. As it looks like a glitch I opened a case. If I'm told I need to re-submit everything, I'll do it again, but I think Amazon will resolve this as it costs them time to reverify us unnecessarily twice in a row.

The same thing happened to us. Successfully re-verified a few weeks ago, and got the same email again today.

Hi @Seller_uXdxiyQT9miaE,

Thank you for the thread. We are aware that there are some issues with re-verification right now and are working with the proper team to get more guidance here. If you have not done so yet, I do recommend that you create a case to Seller Support for this as well.

We will provide updates in the Forums as we have them as well.

Thanks,

Steve

Seller_oJY2X570rx42E

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Should we go ahead with the re-re-verification or wait for some clarification?

That would be very helpful to know!

Steve_Amazon

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We are aware that there are some issues with re-verification right now and are working with the proper team to get more guidance here. If you have not done so yet, I do recommend that you create a case to Seller Support for this as well.

Having sellers who have already been verified open cases and flooding SS would not be the way to go, IMO.

It is obviously some sort of glitch; I would think it would be better to have sellers hold off and make an announcement for sellers who have already been verified to hang tight and wait for an update.

Good Evening @Seller_uXdxiyQT9miaE, @Seller_RHFv8huX5pyu2, @Seller_5wlT1tpfNGYf9, @Seller_HWMMpfA7lubQn, @Seller_41YKljs3sPEsS, @Seller_oJY2X570rx42E & @Seller_ZWJu6SC7QqWWD - This unfortunately seems to be a new issue that has risen during the reverification process.

If you have already confirmed your reverification went through, you should be alright. I have raised the issue to the seller verification team already and they are working on a fix as we speak. I will follow up with you as soon as I hear back from the team regarding this latest update. Have a wonderful rest of the week. ~ Cooper_Amazon

I completed the reverification again yesterday afternoon. I didn't change anything, just double checked the info and hit submit. I received an email this morning that I am again verified. The banner is gone from my account page. It's going to be a good day!

And if you don't give them exactly what they want, even though they don't tell you exactly what they want, then they tell you to resubmit without telling you what was wrong with your first submission. So you're playing a very idiotic guessing game about what jot or tittle was missing or somehow wrong? Amazon can NEVER be clear about anything.

Seller_xEQ3oZnQ0hi3S

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will be better to wait until we hear an updates from Amazon?

@Seller_xEQ3oZnQ0hi3S We assume it is better to wait! we re-submitted twice and it did not work! our address and bank statement are verified the issue is government photo identity (in our case Driver License issued by Texas Department of Public Safety)