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Account deactivated and appeal not replying
discussion.
Amazon Has deactivated my account bcoz of Section 3 and when I am trying to submit appeals I am not getting Amazon response seems like my appeal is not reaching Amazon after submitting the appeal few minutes later the appeal status changes to complete but no response via email or anything
2 replies
Seller_mSOku66YeEpDa
[Moderator Edit: removed personal solicitations]
[Moderator Edit: removed personal solicitations]
[Moderator Edit: removed personal solicitations]
Emet_Amazon
Hello @Seller_zpn9KP7M90FlB,
Thank you for posting your concerns with your account.
As mentioned your account was deactivated due to a violation of the section 3 policy. You additionally mentioned that you have not received a response on your recent appeals, understanding the lack of communication can create a more issues or uncertainty, I wanted to inquire on a few things to better grasp your specific situation.
Can you post your original deactivation notice so I can be appraised of the specific second 3 policy you encountered? This policy can be rather large and encompasses a number of situation from multiple accounts, to supply chain and authenticity concerns. The notification should clarify which policy, which in turn will help with providing more guidance on the situation.
Surrounding the situation with not receiving a response, can you advise on what date you most recently appealed or if you have created any case ID's I could use to look further into the situation or information provided in them.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
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