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I was approved to sell brand and specific asin 2 weeks ago, but now I am limited to listing my product.
I was approved to sell brand and specific asin 2 weeks ago. After I was approved, I was able to go into that specific asin a few times and start the listing, but I did not know the box measurements so I exit the listing. Today I go back to add my product to the listing and I am limited and the sell this product is gone. My products were order and is on the way. I spent over $3k. I chated 3 different person with no answer or help. I am very disappointed that Amazon approved me and my products are on the way then in such a short period of time tells me I am now limited and I cant sell/list my products. What am I supposed to do?
5 replies
Seller_kIukTwdhvntAp
"I am very disappointed that Amazon approved me and my products are on the way then in such a short period of time tells me I am now limited and I cant sell/list my products. What am I supposed to do?"
Start at the very beginning of what you need in order to be allowed to sell on the 'new, improved' Amazon for more and more items/categories.
THE AMAZON TWO STEP -- A NEW DANCE FOR SELLERS
More and more frequently Amazon is taking a TWO STEP approach and you are probably caught with not doing one of the steps (or either one!)
You are confusing AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon might ungate you for a CATEGORY, but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive listing items.
More and more brands are providing a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK? You DO have a sales rep at the brand, don't you?
NOTE the verification is required from the brand that the source is legitimate and authorized, NOT from one of those touted on TikTok and YouTube as having "thousands of brands and products" that assures you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies and experienced sellers find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
If you don't already have the above requirements in place you are probably going to have stranded inventory (if you do FBA) and a suspended account.
ALSO SEE THIS POST ON GETTING APPROVALS FROM AMAZON
https://sellercentral.amazon.com/seller-forums/discussions/t/b559e6e2-3935-43d1-942e-f9ac8d963394
CR_Amazon
@Seller_HDf7yraZWJYX2
Hi there, my name is CR and wanted to hop in here. From taking a quick peek it appears that your account is active and live. I do see that you have to complete your business address verification by navigating to you 'Account Info' page within Seller Central. you'll then see the red prompt.
I am also not seeing anything in your inventory or shipments currently. Have you reached out to Seller Support on this yet by chance? If you are still having issue and have already created a case with Seller Support, feel free to drop the case # below and I'd be happy to take a further look there.
I'll hang tight here for your reply.
CR_Amazon
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