Countries
Read only
Shouldn't this feedback be removed?
One customer left a feedback saying "As adorable as these are they are very poor quality. The design fakes as soon as you start using them. Won’t be buying these again!"
The customer was not satisfied with the quality of the product received. This is entirely a product review and should be removed. But Amazon denied our request. Case ID 14665854241; Order ID 112-3349038-4325804
Please help me!!!
@Rachelle_Amazon
4 replies
Stevie_Amazon
Hi there @Seller_oTuVfgIZQNkn6,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
Stevie
Charly_Amazon
Hello @Seller_oTuVfgIZQNkn6
Thank you for your message and your participation on this forum.
I understand your concern about the feedback provided by they buyer.
I see here that a resolution was made under case x4241, my suggestion on this is to post a public reply with your point of view.
You can post a Public Reply to it, with your opinion or point of view as well, following these instructions:
Under Feedback Manager, you can also post a public reply to a specific feedback. Follow these steps outlined to post a public reply to specific feedback:
1. Go to the Feedback Manager:
https://sellercentral.amazon.com/feedback-manager/index.html
2. In the Recent Feedback table, next to the Order ID, select Post a public reply under the Actions column.
Thank you again,
Charly_Amazon
Similar Discussions
