I’m facing a frustrating issue that’s starting to impact my sales.

When I check my own listings as a customer, Amazon is showing very late estimated delivery dates — sometimes up to the end of April, even though I’m shipping within 1 business day.

The actual “Deliver By” date in Seller Central is MUCH SOONER and I always meet that. But customers are being shown a much later date — which I believe is causing them to hesitate or not purchase at all.

Why is there such a gap between the estimated delivery date shown to buyers and the actual deliver-by date?

(AHT ENABLED)

Return window is calculated based on estimated date, not delivery date, Is this correct? I asked why Amazon is automazing when return window is past and this is what I got reply. is so it means more then 30 days??

Hi!

We just had one of our FBA orders returned and refunded because 'Item was not received by estimated delivery date'.

I'm confused why we are still charged FBA fees and return administration fees for this order, when the delivery and fulfillment was made by Amazon?

Is it possible to get reimbursement of these fees from Amazon in this case?