Missing Items from Inbound - pending reply

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_hD7KPRRR8HoNZ

Missing Items from Inbound - pending reply

Hello,

I have a missing units from my shipment to Amazon. I have shipped the item on July 2024 and the shipment has been missing, I have asked for reimbursement for the missing items. I have not received any reply from them.

Action: Pending Amazon Action

Case ID 16343145341

Can some of the mods get back to me with this ASAP. Usually the SS get's back to you within 72 hours.

Regards

41 views
3 replies
Tags:FBA, FedEx, Fulfillment, Fulfillment center, Lost shipment
10
Reply
0 replies
user profile
Jameson_Amazon

Hi @Seller_hD7KPRRR8HoNZ,

Thank you for reaching out on the Seller Forums!

I'd be happy to escalate this situation internally for further review, however in order for me to do so, I do need to provide that team with a more recent case ID. Although it may be repetitive (apologies for that!), can you please open new case with Seller Support and send me that new ID? If this situation is still unresolved once that new case is closed, I can then escalate this further!

In the meantime, please let me know if you have any additional questions.

Thanks again,

Jameson

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_P538BsC2FAHsq
user profile
Seller_KlWn2Da79RG4k
user profile
Seller_kUgMkcXqIv28T