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Deposit method bank verification keeps getting denied
its been over 3 weeks and they keep denying my bank account info that i submitted i have 2000 waiting for dispursement and they wont approve my bank i have uploaded
4 replies
Seller_Vg2UcvZD961yb
@Connor_Amazon can you help me with this case number 17108913911
Seller_bASCy16EFeIy1
Exact same issue, some glitch in the Update Deposit Method keeps getting caught in a loop, and never actually updates/verifies the new payment method. I am an American citizen, with U.S bank accounts, and have provided valid bank letters from both JPMorgan Chase and my credit union,with the same exact information shown in the INFORM Act verification side of Amazon, and the same glitch applies, over and over.
Very frustrating, and none of the front-line Amazon reps on email, phone, or chat support can do anything but repeat the same FAQ listing the same 4 requirements that the bank account letters provided very clearly contain.
Levi_Dylan_Amazon
Hello @Seller_bASCy16EFeIy1,
I see that you are experiencing a similar issue and you would like some guidance to get this resolved. I will be engaging with you in the thread you created about this concern. Your post is found here. Thank you for reaching out here on the forums.
Wishing you the best,
LeviDylan
Levi_Dylan_Amazon
Hello @Seller_Vg2UcvZD961yb,
Thank you for reaching out about verifying your deposit method for the Inform Consumers Act.
its been over 3 weeks and they keep denying my bank account info that i submitted i have 2000 waiting for dispursement and they wont approve my bank i have uploaded
I see that you have been attempting to complete this for some time without success and I can understand how frustrating this must be for you. I am here to take a look and provide you with support to get this resolved.
With the help of our partner teams, I was able to review the details about your current situation. They confirmed that your last step to get this resolved is to assign your deposit method to the US store. To do this you can visit the account info section under the settings tab and select "Bank Account Verification (In Progress)". This will bring you to the deposit methods page where you can assign the approved deposit method to a marketplace.
Once you have done this everything should be all set. If you run into any further issues or you have additional questions, please let me know here in this thread. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
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