Amazon system not saving keywords
Again tried expalining to seller support who were clueless.
The system is not saving new keywords input into system.
Is this some kind of glitch, delay?
@SEAmod
4 replies
Seller_J46Ruz3VzvWCV
I tested and my "Generic Keywords" saved just fine.
If you are still having issues ...
I doubt this BUT - is there a chance you have exceeded the 500 character limit? (Although that should show an error)
Maybe you are using terms that aren't allowed? Read over this help page - Use search terms effectively
Otherwise, I'm not sure what could be going on.
Seller_c7AY5UmbBC07I
Following all guidelines but not updating
Glenn_Amazon
Hi there @Seller_c7AY5UmbBC07I,
I'm sorry you are still having this issue. Can you provide your most recent Seller Support Case ID where you tried to resolve this issue? It may be that you have conflicting contributions or having some kind of compatibility issue with your browser. Once you provide your details I can see what options I can offer. Thank you for your understanding.
-Glenn
