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Seller_r66TW3YhoeH8N

Feedback Removal with Amazon Buy Shipping

Order shipped with label from Veeqo on time, order shows protection from claims and OTDR

Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.

Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?

Please can anyone help here ? any moderator help will be appreciated.

Order ID 114-4477912-4582663

Case ID 17052887331 and 17052823131

Can any mod help with this ?

@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon

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3 replies
Tags:Account Health
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user profile
Seller_r66TW3YhoeH8N

Feedback Removal with Amazon Buy Shipping

Order shipped with label from Veeqo on time, order shows protection from claims and OTDR

Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.

Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?

Please can anyone help here ? any moderator help will be appreciated.

Order ID 114-4477912-4582663

Case ID 17052887331 and 17052823131

Can any mod help with this ?

@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon

Tags:Account Health
00
14 views
3 replies
Reply
0 replies
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Roberto_Amazon

Hello! @Seller_r66TW3YhoeH8N

This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.

After careful consideration, the feedback has been removed.

Regards,

00
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user profile
Seller_r66TW3YhoeH8N

Feedback Removal with Amazon Buy Shipping

Order shipped with label from Veeqo on time, order shows protection from claims and OTDR

Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.

Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?

Please can anyone help here ? any moderator help will be appreciated.

Order ID 114-4477912-4582663

Case ID 17052887331 and 17052823131

Can any mod help with this ?

@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon

14 views
3 replies
Tags:Account Health
00
Reply
user profile
Seller_r66TW3YhoeH8N

Feedback Removal with Amazon Buy Shipping

Order shipped with label from Veeqo on time, order shows protection from claims and OTDR

Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.

Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?

Please can anyone help here ? any moderator help will be appreciated.

Order ID 114-4477912-4582663

Case ID 17052887331 and 17052823131

Can any mod help with this ?

@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon

Tags:Account Health
00
14 views
3 replies
Reply
user profile

Feedback Removal with Amazon Buy Shipping

by Seller_r66TW3YhoeH8N

Order shipped with label from Veeqo on time, order shows protection from claims and OTDR

Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.

Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?

Please can anyone help here ? any moderator help will be appreciated.

Order ID 114-4477912-4582663

Case ID 17052887331 and 17052823131

Can any mod help with this ?

@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon

Tags:Account Health
00
14 views
3 replies
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Roberto_Amazon

Hello! @Seller_r66TW3YhoeH8N

This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.

After careful consideration, the feedback has been removed.

Regards,

00
Follow this discussion to be notified of new activity
user profile
Roberto_Amazon

Hello! @Seller_r66TW3YhoeH8N

This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.

After careful consideration, the feedback has been removed.

Regards,

00
user profile
Roberto_Amazon

Hello! @Seller_r66TW3YhoeH8N

This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.

After careful consideration, the feedback has been removed.

Regards,

00
Reply
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