Order shipped with label from Veeqo on time, order shows protection from claims and OTDR
Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.
Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?
Please can anyone help here ? any moderator help will be appreciated.
Order ID 114-4477912-4582663
Case ID 17052887331 and 17052823131
Can any mod help with this ?
@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon
Order shipped with label from Veeqo on time, order shows protection from claims and OTDR
Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.
Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?
Please can anyone help here ? any moderator help will be appreciated.
Order ID 114-4477912-4582663
Case ID 17052887331 and 17052823131
Can any mod help with this ?
@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon
Hello! @Seller_r66TW3YhoeH8N
This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.
After careful consideration, the feedback has been removed.
Regards,
Order shipped with label from Veeqo on time, order shows protection from claims and OTDR
Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.
Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?
Please can anyone help here ? any moderator help will be appreciated.
Order ID 114-4477912-4582663
Case ID 17052887331 and 17052823131
Can any mod help with this ?
@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon
Order shipped with label from Veeqo on time, order shows protection from claims and OTDR
Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.
Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?
Please can anyone help here ? any moderator help will be appreciated.
Order ID 114-4477912-4582663
Case ID 17052887331 and 17052823131
Can any mod help with this ?
@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon
Order shipped with label from Veeqo on time, order shows protection from claims and OTDR
Customer leaves negative feedback, I request removal but denied, I tried to appeal but was directed to support, talked to support and they escalated the matter but again denied, I replied with copy of the Amazon Buy Shipping protection showing that we are protected from negative feedback but no help at all.
Why is Amazon not removing or strike-through the comment and remove our defect when we followed the rules and used their label service that promotes protection from negative feedback ?
Please can anyone help here ? any moderator help will be appreciated.
Order ID 114-4477912-4582663
Case ID 17052887331 and 17052823131
Can any mod help with this ?
@KJ_Amazon @Danny_Amazon @Sandy_Amazon @Tiff_Amazon @Blake_Amazon @Roberto_Amazon @Quincy_Amazon @Joey_Amazon
Hello! @Seller_r66TW3YhoeH8N
This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.
After careful consideration, the feedback has been removed.
Regards,
Hello! @Seller_r66TW3YhoeH8N
This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.
After careful consideration, the feedback has been removed.
Regards,
Hello! @Seller_r66TW3YhoeH8N
This is Roberto. Thank you for using the Forums, I have forwarded this with our partner team.
After careful consideration, the feedback has been removed.
Regards,