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Seller_jHlYjy0La1Om5

What is the "one redemption per customer" option there for?

Hello everyone,
I have a running promotion which is “percentage off a single use claim code” also the one redemption per customer option was selected too. I have read and gone through all the information about promotions and what I understood was, “in this case the customer can use a claim code only one time and get the discount for only one unit even if they purchase more than one unit”. But sadly that’s not what happened. Customers were able to buy more than one unit under the promotion discount. So I’m wondering what is the “one redemption per customer” option there for and how does it WORK? How can I limit “discounted unit purchase” without limiting the max order quantity? Sorry for my poor grammar since its my second language and thanks if you share your knowledge with me.

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Seller_jHlYjy0La1Om5

What is the "one redemption per customer" option there for?

Hello everyone,
I have a running promotion which is “percentage off a single use claim code” also the one redemption per customer option was selected too. I have read and gone through all the information about promotions and what I understood was, “in this case the customer can use a claim code only one time and get the discount for only one unit even if they purchase more than one unit”. But sadly that’s not what happened. Customers were able to buy more than one unit under the promotion discount. So I’m wondering what is the “one redemption per customer” option there for and how does it WORK? How can I limit “discounted unit purchase” without limiting the max order quantity? Sorry for my poor grammar since its my second language and thanks if you share your knowledge with me.

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Seller_ftSlnIeTTX0Cs

You need “One redemption per CUSTOMER, per ITEM, per ORDER.”
Let me guess: Amazon gets a fee for running this promotion?:roll_eyes:

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Seller_jHlYjy0La1Om5

What is the "one redemption per customer" option there for?

Hello everyone,
I have a running promotion which is “percentage off a single use claim code” also the one redemption per customer option was selected too. I have read and gone through all the information about promotions and what I understood was, “in this case the customer can use a claim code only one time and get the discount for only one unit even if they purchase more than one unit”. But sadly that’s not what happened. Customers were able to buy more than one unit under the promotion discount. So I’m wondering what is the “one redemption per customer” option there for and how does it WORK? How can I limit “discounted unit purchase” without limiting the max order quantity? Sorry for my poor grammar since its my second language and thanks if you share your knowledge with me.

633 views
5 replies
00
Reply
user profile
Seller_jHlYjy0La1Om5

What is the "one redemption per customer" option there for?

Hello everyone,
I have a running promotion which is “percentage off a single use claim code” also the one redemption per customer option was selected too. I have read and gone through all the information about promotions and what I understood was, “in this case the customer can use a claim code only one time and get the discount for only one unit even if they purchase more than one unit”. But sadly that’s not what happened. Customers were able to buy more than one unit under the promotion discount. So I’m wondering what is the “one redemption per customer” option there for and how does it WORK? How can I limit “discounted unit purchase” without limiting the max order quantity? Sorry for my poor grammar since its my second language and thanks if you share your knowledge with me.

00
633 views
5 replies
Reply
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What is the "one redemption per customer" option there for?

by Seller_jHlYjy0La1Om5

Hello everyone,
I have a running promotion which is “percentage off a single use claim code” also the one redemption per customer option was selected too. I have read and gone through all the information about promotions and what I understood was, “in this case the customer can use a claim code only one time and get the discount for only one unit even if they purchase more than one unit”. But sadly that’s not what happened. Customers were able to buy more than one unit under the promotion discount. So I’m wondering what is the “one redemption per customer” option there for and how does it WORK? How can I limit “discounted unit purchase” without limiting the max order quantity? Sorry for my poor grammar since its my second language and thanks if you share your knowledge with me.

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Seller_ftSlnIeTTX0Cs

You need “One redemption per CUSTOMER, per ITEM, per ORDER.”
Let me guess: Amazon gets a fee for running this promotion?:roll_eyes:

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user profile
Seller_ftSlnIeTTX0Cs

You need “One redemption per CUSTOMER, per ITEM, per ORDER.”
Let me guess: Amazon gets a fee for running this promotion?:roll_eyes:

00
user profile
Seller_ftSlnIeTTX0Cs

You need “One redemption per CUSTOMER, per ITEM, per ORDER.”
Let me guess: Amazon gets a fee for running this promotion?:roll_eyes:

00
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