Amazon Made My Product Unsellable Without Any Clear Reason
I am extremely frustrated with how Amazon is handling my case. My product was suddenly made unsellable without any explanation, despite having all required compliance documents approved.
I have reached out multiple times, and each response is vague, avoiding any real answer. Why is my product restricted? What exactly needs to be fixed? Amazon’s lack of transparency is harming my business.
Has anyone else experienced this? How did you resolve it? It feels like small sellers are being intentionally blocked without justification.
I would love to hear if others have faced similar issues.
1 reply
Christine_Amazon
Hello @Seller_CCeiALjOCi8BZ
Christine here from Amazon forums.
Common reasons for sudden restrictions often include:
- Safety compliance updates
- Category requirement changes
- Documentation expiration
- Product classification reviews
Here are the recommended steps:
- Check your Seller Central notifications for any compliance alerts
- Review current category requirements in Seller Central
- Ensure all documentation is up-to-date
- Open a case with Seller Support specifically requesting detailed restriction reasons
For faster resolution:
- Include all relevant ASINs
- Attach current compliance documents
- Reference previous case numbers
- Be specific in your questions
🚫 Please avoid sharing specific account/product details in this public forum for security reasons.
Other sellers: While you may share similar experiences, remember to keep the discussion general and avoid sharing sensitive business information.
If you need specific account assistance, please contact Seller Support directly through your Seller Central account.
Hope you all have a great day!
Christine.
