IDENTITY VERIFICATION WINDOW NOT UPDATE OR STUCK OR TECHNICAL ERROR
DEAR TEAM i done my first identity verification in 18 feburary after that amazon show me new window >we may contact you back within 2days.....
i m waiting for 2 month i open some cases and discuss all issue with team they now TODAY again send me mail for identity verification.
NOTE,when now i click the link for identity verification i see 2MONTH old window that is still stuck plz close the old identity verification window i want to verify my identity now again i open case but within second they close my case,already two times i tell this issue to health team but they not solve my issue.
dear HR plz check my account and solve identity verification old window error.
i delete cookies again and again i refresh the account but i see when now i click the link for verification i see 2MONTH old window open,
today amazon send me new mail after my new doucment submission but i see 2month old window is still stuck or jam in last 2month plz update this window or close this.
i want to verify my identity verification
BEST REGARDS
Muhammad Huzaifa
1 reply
Levi_Dylan_Amazon
Hello @Seller_hM9jCc2Ef4oUg,
Thank you for posting concerns with your delayed identity verification.
DEAR TEAM i done my first identity verification in 18 feburary after that amazon show me new window >we may contact you back within 2days.....
i m waiting for 2 month i open some cases and discuss all issue with team they now TODAY again send me mail for identity verification.
NOTE,when now i click the link for identity verification i see 2MONTH old window that is still stuck plz close the old identity verification window i want to verify my identity now again i open case but within second they close my case,already two times i tell this issue to health team but they not solve my issue.
I see that despite completing the identity verification, you have not received an update in quite a long time, and you are seeking assistance to get this resolved. I understand that the lack of resolution here is causing frustration for you, so I would like to provide assistance with a resolution.
So that I can support you the best, I passed your information over to the appropriate teams for a review to be conducted. During this time, I suggest to continue monitoring your performance notifications in case further action is required from you. I will be monitoring this review with you so when I see updates, I will be sure to let you know.
If you have any other questions or concerns, please don't hesitate to reach back out. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
