Can't ungated
I requested permission to sell a product, but Amazon ask me document from my supplier's supplier such as copies of invoices, contracts or authorization letters.
So, I got and sent an authorization letter from the manufacturer (my supplier's supplier) that authorizes me to resell their product and confirms that my supplier is an authorized distributor by them, but Amazon continue to deny it to me... why? Please help!
Can't ungated
I requested permission to sell a product, but Amazon ask me document from my supplier's supplier such as copies of invoices, contracts or authorization letters.
So, I got and sent an authorization letter from the manufacturer (my supplier's supplier) that authorizes me to resell their product and confirms that my supplier is an authorized distributor by them, but Amazon continue to deny it to me... why? Please help!
11 replies
Seller_4zBzdtgCyS9EI
I recommend you click here and read this, including the comments
Seller_z3XfkorVSmnEY
I think the brand needs the LOA to says you're allowed to sell *on Amazon*. Might be helpful to list a few products and their ASINs in the LOA.
Seller_4zBzdtgCyS9EI
Is the manufacturer the brand owner? Does the LOA come from the brand name, with brand contact info?
Also, did you include invoices? They ARE required.
Cooper_Amazon
Good Evening @Seller_OoQzibZ3dpovk,
It appears a few of our seasoned sellers have shared with you some guidance on best practices when submitting selling application.
Without a CASE ID, I am unable to fully investigate why your selling applications may not be going through. If you could share your CASE IDs that would be helpful in my investigation.
Additionally, I wanted to share my own information to help you begin your selling journey such as provide the link for Amazon's Responsible Sourcing documentation request requirements.
Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
As @Seller_4zBzdtgCyS9EI and @Seller_z3XfkorVSmnEY alluded to, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.
Please carefully review all the feedback the other sellers and I have shared as we want to make sure you don't begin your selling journey on the wrong foot.
Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.
Sincerely, Cooper_Amazon
Can't ungated
I requested permission to sell a product, but Amazon ask me document from my supplier's supplier such as copies of invoices, contracts or authorization letters.
So, I got and sent an authorization letter from the manufacturer (my supplier's supplier) that authorizes me to resell their product and confirms that my supplier is an authorized distributor by them, but Amazon continue to deny it to me... why? Please help!
Can't ungated
I requested permission to sell a product, but Amazon ask me document from my supplier's supplier such as copies of invoices, contracts or authorization letters.
So, I got and sent an authorization letter from the manufacturer (my supplier's supplier) that authorizes me to resell their product and confirms that my supplier is an authorized distributor by them, but Amazon continue to deny it to me... why? Please help!
Can't ungated
I requested permission to sell a product, but Amazon ask me document from my supplier's supplier such as copies of invoices, contracts or authorization letters.
So, I got and sent an authorization letter from the manufacturer (my supplier's supplier) that authorizes me to resell their product and confirms that my supplier is an authorized distributor by them, but Amazon continue to deny it to me... why? Please help!
11 replies
11 replies
Seller_4zBzdtgCyS9EI
I recommend you click here and read this, including the comments
Seller_z3XfkorVSmnEY
I think the brand needs the LOA to says you're allowed to sell *on Amazon*. Might be helpful to list a few products and their ASINs in the LOA.
Seller_4zBzdtgCyS9EI
Is the manufacturer the brand owner? Does the LOA come from the brand name, with brand contact info?
Also, did you include invoices? They ARE required.
Cooper_Amazon
Good Evening @Seller_OoQzibZ3dpovk,
It appears a few of our seasoned sellers have shared with you some guidance on best practices when submitting selling application.
Without a CASE ID, I am unable to fully investigate why your selling applications may not be going through. If you could share your CASE IDs that would be helpful in my investigation.
Additionally, I wanted to share my own information to help you begin your selling journey such as provide the link for Amazon's Responsible Sourcing documentation request requirements.
Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
As @Seller_4zBzdtgCyS9EI and @Seller_z3XfkorVSmnEY alluded to, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.
Please carefully review all the feedback the other sellers and I have shared as we want to make sure you don't begin your selling journey on the wrong foot.
Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.
Sincerely, Cooper_Amazon
Seller_4zBzdtgCyS9EI
I recommend you click here and read this, including the comments
Seller_4zBzdtgCyS9EI
I recommend you click here and read this, including the comments
Seller_z3XfkorVSmnEY
I think the brand needs the LOA to says you're allowed to sell *on Amazon*. Might be helpful to list a few products and their ASINs in the LOA.
Seller_z3XfkorVSmnEY
I think the brand needs the LOA to says you're allowed to sell *on Amazon*. Might be helpful to list a few products and their ASINs in the LOA.
Seller_4zBzdtgCyS9EI
Is the manufacturer the brand owner? Does the LOA come from the brand name, with brand contact info?
Also, did you include invoices? They ARE required.
Seller_4zBzdtgCyS9EI
Is the manufacturer the brand owner? Does the LOA come from the brand name, with brand contact info?
Also, did you include invoices? They ARE required.
Cooper_Amazon
Good Evening @Seller_OoQzibZ3dpovk,
It appears a few of our seasoned sellers have shared with you some guidance on best practices when submitting selling application.
Without a CASE ID, I am unable to fully investigate why your selling applications may not be going through. If you could share your CASE IDs that would be helpful in my investigation.
Additionally, I wanted to share my own information to help you begin your selling journey such as provide the link for Amazon's Responsible Sourcing documentation request requirements.
Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
As @Seller_4zBzdtgCyS9EI and @Seller_z3XfkorVSmnEY alluded to, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.
Please carefully review all the feedback the other sellers and I have shared as we want to make sure you don't begin your selling journey on the wrong foot.
Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_OoQzibZ3dpovk,
It appears a few of our seasoned sellers have shared with you some guidance on best practices when submitting selling application.
Without a CASE ID, I am unable to fully investigate why your selling applications may not be going through. If you could share your CASE IDs that would be helpful in my investigation.
Additionally, I wanted to share my own information to help you begin your selling journey such as provide the link for Amazon's Responsible Sourcing documentation request requirements.
Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
As @Seller_4zBzdtgCyS9EI and @Seller_z3XfkorVSmnEY alluded to, a letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.
Please carefully review all the feedback the other sellers and I have shared as we want to make sure you don't begin your selling journey on the wrong foot.
Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.
Sincerely, Cooper_Amazon
