Want help? Provide a case number.
WHY YOU NEED A CASE NUMBER
I had another seller hit me with this one a while back – about July, 2026 – when I told someone to provide a case # to get an answer from the MODS.
All times noted in their responses are from that time period.
"Not sure what makes you think you need a case number for MODS to reply. Maybe you are new to Amazon. "
🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Well, let me count the ways why --
From @Emet_Amazon 4 hours ago -- "If you have created a case seeking support on this situation, you can post the case ID here so I can look over the situation myself and offer feedback or suggestions moving forward."
https://sellercentral.amazon.com/seller-forums/discussions/t/80e9c6f4-1376-4ae3-9992-14926d5c7f1a?postId=a61aa0a4-9a7b-4e1f-b07c-168238433cce
From @Casey_Amazon 6 days ago -- "As @NEVERLAST mentioned, please provide a Case ID so I can communicate with the appropriate team to identify the cause of the issue and determine the next steps for reactivating your account."
https://sellercentral.amazon.com/seller-forums/discussions/t/ac66fe28-32bf-48e6-9434-61fc3e374831?postId=e8b15b89-ef71-42ae-984d-d3dcadb61b03
From @Michelle_Amazon a week ago -- "If you still need help after their investigation is complete, please provide the case ID so we can look into this further."
https://sellercentral.amazon.com/seller-forums/discussions/t/19babb7f-79af-4b98-8a8d-b37d986af4de?postId=5ce5a009-c556-41fc-a950-b24cc58f7b8b
From @Kam_Amazon a week ago thanking someone for actually getting a case # after I said to do so -- "Hey there, @Seller_1863. Appreciate you bringing this to the forums, and for getting that case number like @NEVERLAST mentioned! "
https://sellercentral.amazon.com/seller-forums/discussions/t/021b2311-57cf-46d7-9b74-729a3c2557c3?postId=b4257560-c978-48c4-9ac4-606d1dc10190
From @Yujiro_Amazon four weeks ago -- "As mentioned by @NEVERLAST, sharing your case ID will help us look into this further. Please post the case number from your June 2 appeal and we can check on the status for you."
https://sellercentral.amazon.com/seller-forums/discussions/t/5c66ce34-81f6-4b68-be00-eba8d0596a42?postId=1d49ee36-030a-48c0-8851-0fea7cd2b3d1
From @Michelle_Amazon a month ago -- If you still have issues, please create your own new discussion and provide your case ID so we can look into this further for you. ."
https://sellercentral.amazon.com/seller-forums/discussions/t/0138ad84-a41a-4b07-9a9e-88753675807e?postId=4cfb8e3f-84f3-4b16-9677-14a0f0e76360
From @Casey_Amazon a month ago -- "Could you please provide the case ID and ASIN associated with the violation for which you submitted a seller challenge? As @NEVERLASTmentioned, this information will allow me to connect with the appropriate team on your behalf."
https://sellercentral.amazon.com/seller-forums/discussions/t/6e0c659a-ecba-4cc4-a1bf-9926ed706bf3?postId=e1937a70-5cce-4f20-905b-07638c62ecc7
From @Levi_Dylan_Amazon a month ago -- "In order to share this with the appropriate team for further review, I'll need a bit more information from you. Could you please create a new case or share an existing case ID related to this issue? When doing so, please include in the case:"
https://sellercentral.amazon.com/seller-forums/discussions/t/6f3ea431-3c6d-477c-8fb2-9783174d5c53?postId=6f5e519b-196b-40ee-aecf-adad5ede7374
From @Yujiro_Amazon a month ago -- "For @UnityBraids, since your issue has been ongoing since March, I recommend opening a new thread with your specific details and case ID so we can look into it separately."
https://sellercentral.amazon.com/seller-forums/discussions/t/6fbab1cc-a90e-4667-838f-5cc670640d41?postId=76b78fea-0685-4fd3-aba9-57053aa236cd
And these just scratch the surface of the hundreds of such mentions by various MODS over the past few years and mostly were easy to find since someone from Amaozn had tagged me.
I could find a few hundred more if I searched through the more than 20,000 discussions I have responded to over the years.
But, on occasion someone gets lucky and does NOT have to furnish one or bother being helpful to the MODS.
As the old saying goes, sometimes even a blind hog can find an acorn.
Want help? Provide a case number.
WHY YOU NEED A CASE NUMBER
I had another seller hit me with this one a while back – about July, 2026 – when I told someone to provide a case # to get an answer from the MODS.
All times noted in their responses are from that time period.
"Not sure what makes you think you need a case number for MODS to reply. Maybe you are new to Amazon. "
🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Well, let me count the ways why --
From @Emet_Amazon 4 hours ago -- "If you have created a case seeking support on this situation, you can post the case ID here so I can look over the situation myself and offer feedback or suggestions moving forward."
https://sellercentral.amazon.com/seller-forums/discussions/t/80e9c6f4-1376-4ae3-9992-14926d5c7f1a?postId=a61aa0a4-9a7b-4e1f-b07c-168238433cce
From @Casey_Amazon 6 days ago -- "As @NEVERLAST mentioned, please provide a Case ID so I can communicate with the appropriate team to identify the cause of the issue and determine the next steps for reactivating your account."
https://sellercentral.amazon.com/seller-forums/discussions/t/ac66fe28-32bf-48e6-9434-61fc3e374831?postId=e8b15b89-ef71-42ae-984d-d3dcadb61b03
From @Michelle_Amazon a week ago -- "If you still need help after their investigation is complete, please provide the case ID so we can look into this further."
https://sellercentral.amazon.com/seller-forums/discussions/t/19babb7f-79af-4b98-8a8d-b37d986af4de?postId=5ce5a009-c556-41fc-a950-b24cc58f7b8b
From @Kam_Amazon a week ago thanking someone for actually getting a case # after I said to do so -- "Hey there, @Seller_1863. Appreciate you bringing this to the forums, and for getting that case number like @NEVERLAST mentioned! "
https://sellercentral.amazon.com/seller-forums/discussions/t/021b2311-57cf-46d7-9b74-729a3c2557c3?postId=b4257560-c978-48c4-9ac4-606d1dc10190
From @Yujiro_Amazon four weeks ago -- "As mentioned by @NEVERLAST, sharing your case ID will help us look into this further. Please post the case number from your June 2 appeal and we can check on the status for you."
https://sellercentral.amazon.com/seller-forums/discussions/t/5c66ce34-81f6-4b68-be00-eba8d0596a42?postId=1d49ee36-030a-48c0-8851-0fea7cd2b3d1
From @Michelle_Amazon a month ago -- If you still have issues, please create your own new discussion and provide your case ID so we can look into this further for you. ."
https://sellercentral.amazon.com/seller-forums/discussions/t/0138ad84-a41a-4b07-9a9e-88753675807e?postId=4cfb8e3f-84f3-4b16-9677-14a0f0e76360
From @Casey_Amazon a month ago -- "Could you please provide the case ID and ASIN associated with the violation for which you submitted a seller challenge? As @NEVERLASTmentioned, this information will allow me to connect with the appropriate team on your behalf."
https://sellercentral.amazon.com/seller-forums/discussions/t/6e0c659a-ecba-4cc4-a1bf-9926ed706bf3?postId=e1937a70-5cce-4f20-905b-07638c62ecc7
From @Levi_Dylan_Amazon a month ago -- "In order to share this with the appropriate team for further review, I'll need a bit more information from you. Could you please create a new case or share an existing case ID related to this issue? When doing so, please include in the case:"
https://sellercentral.amazon.com/seller-forums/discussions/t/6f3ea431-3c6d-477c-8fb2-9783174d5c53?postId=6f5e519b-196b-40ee-aecf-adad5ede7374
From @Yujiro_Amazon a month ago -- "For @UnityBraids, since your issue has been ongoing since March, I recommend opening a new thread with your specific details and case ID so we can look into it separately."
https://sellercentral.amazon.com/seller-forums/discussions/t/6fbab1cc-a90e-4667-838f-5cc670640d41?postId=76b78fea-0685-4fd3-aba9-57053aa236cd
And these just scratch the surface of the hundreds of such mentions by various MODS over the past few years and mostly were easy to find since someone from Amaozn had tagged me.
I could find a few hundred more if I searched through the more than 20,000 discussions I have responded to over the years.
But, on occasion someone gets lucky and does NOT have to furnish one or bother being helpful to the MODS.
As the old saying goes, sometimes even a blind hog can find an acorn.
6 replies
Seller_KrUF1nPyqP1N1
Case// 215242101331. Brand CYPRIAN HERITAGE CO
Seller_KrUF1nPyqP1N1
“Amazon moderators need the Case # to open your internal records and escalate the issue.
My Case #: 215242101331.”
Seller_rI7BZIczK8iAC
Also amazing: "We are willing to share the case ID if a mod will ask for " or "ready to share case number in a personal message" or "please contact us to share the case ID" - like the case ID would reveal ANY secret information to us....
I know you don't have the illusion that the affected people would read your post...
