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News_Amazon

Now available: Returns Provider program for seller-fulfilled orders

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers.

If you don’t have a US return address, the Returns Provider program can connect you with service providers to manage your returns.

Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs, and ensures a seamless customer returns experience. Once enrolled in the program, you can receive Prepaid returns for seller-fulfilled orders with the provider’s domestic warehouse address, enabling you to further streamline customer returns.

Go to Returns Provider program to learn more.

4.5K views
33 replies
Tags:News and Announcements
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Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

:roll_eyes:

170
user profile
Seller_qMgi7qxvEo7f1
In reply to: News_Amazon's post

Great, fantastic, but someone just said “No longer needed”, and Amazon just gave my money to the person. So he kept the product without sending me back. Sure, If I make a mistake the customer can keep the product and the money. But If I make no mistake, the customer just doesn’t want the product, in that case, why does Amazon give the product to the customer and refund his money? It’s literally Amazon supporting scam/theft.

530
user profile
Seller_4Kgca0Y12TBWZ
In reply to: News_Amazon's post

I like most sellers from the UK and Ireland have found an easier way to deal with Amazons free goods under 25 dollars/euros policy we have simply removed all goods under the 25 mark from sale on Amazon international sites it has put and end to the fraudulent activity.

120
user profile
Seller_6we6JlLz0iF2P
In reply to: News_Amazon's post

[Moderator Edit (KJ_Amazon): Removed Off-Topic Discussion]

270
user profile
Seller_C5AB8xWOVxurd
In reply to: News_Amazon's post

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers … Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs

So domestic sellers have to pay for all returns, but international sellers do not?

200
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post

All, this is just an update that the program is now active, for the original “coming soon” announcement of the program in January:

70
user profile
Seller_24FzucbyGtgZS
In reply to: News_Amazon's post

Amazon is slowly trying to get rid of 3P sellers. If you notice Amazon is defaulting to UPS instead of USPS even if you set your sole preference to USPS. Amazon charges 10-cents less than USPS but if you look at the “fine print” (actually the box on the screen) it says “No Confirmation”.

Now what I interpret that to mean is if a scammer says “Item Not Received” and you are using Amazon’s UPS account the scammer will be fully refunded. And since you are NOT the shipper of record (even if your return address is on the package) you cannot collect on any claim of a lost or stolen package. “No Confirmation” means Amazon is NOT funding the INR.

As with the Post Office its Delivery Confirmation and Amazon by policy is required to fund the INR or A to Z Claim (which they do not always do and you have to appeal) and as we all know Amazon will not pursue UPS for any claims.

10
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

Then (assuming the conspiracy part was true) pay the extra $0.10 for usps and be done

30
user profile
Seller_EqAnkoFzO5MdN
In reply to: News_Amazon's post

I am in AU, so this is relevant to my business.
Checked “amazon return providers” only to find them to be quite expensive.

There are quite a few services around that are heaps cheaper (freight forwaders). Using one of them, and quite happy with service and price.
So, for anyone looking to use “amazon return providers”, do your own research first. Yo will find a better deal. And keep in mind that service that is good, say for US to AU, is not necessarily cheap for returns from, say UK. So, you may have to use different providers for different countries.

20
user profile
Seller_wnc1pjYEF5ZqF
In reply to: News_Amazon's post

I think it’s a great idea to make things easier for international sellers who’ve already been provided a red carpet to come in and undercut US based small businesses. Fantastic!

20
user profile
News_Amazon

Now available: Returns Provider program for seller-fulfilled orders

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers.

If you don’t have a US return address, the Returns Provider program can connect you with service providers to manage your returns.

Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs, and ensures a seamless customer returns experience. Once enrolled in the program, you can receive Prepaid returns for seller-fulfilled orders with the provider’s domestic warehouse address, enabling you to further streamline customer returns.

Go to Returns Provider program to learn more.

4.5K views
33 replies
Tags:News and Announcements
10
Reply
user profile

Now available: Returns Provider program for seller-fulfilled orders

by News_Amazon

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers.

If you don’t have a US return address, the Returns Provider program can connect you with service providers to manage your returns.

Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs, and ensures a seamless customer returns experience. Once enrolled in the program, you can receive Prepaid returns for seller-fulfilled orders with the provider’s domestic warehouse address, enabling you to further streamline customer returns.

Go to Returns Provider program to learn more.

Tags:News and Announcements
10
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33 replies
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user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

:roll_eyes:

170
user profile
Seller_qMgi7qxvEo7f1
In reply to: News_Amazon's post

Great, fantastic, but someone just said “No longer needed”, and Amazon just gave my money to the person. So he kept the product without sending me back. Sure, If I make a mistake the customer can keep the product and the money. But If I make no mistake, the customer just doesn’t want the product, in that case, why does Amazon give the product to the customer and refund his money? It’s literally Amazon supporting scam/theft.

530
user profile
Seller_4Kgca0Y12TBWZ
In reply to: News_Amazon's post

I like most sellers from the UK and Ireland have found an easier way to deal with Amazons free goods under 25 dollars/euros policy we have simply removed all goods under the 25 mark from sale on Amazon international sites it has put and end to the fraudulent activity.

120
user profile
Seller_6we6JlLz0iF2P
In reply to: News_Amazon's post

[Moderator Edit (KJ_Amazon): Removed Off-Topic Discussion]

270
user profile
Seller_C5AB8xWOVxurd
In reply to: News_Amazon's post

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers … Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs

So domestic sellers have to pay for all returns, but international sellers do not?

200
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post

All, this is just an update that the program is now active, for the original “coming soon” announcement of the program in January:

70
user profile
Seller_24FzucbyGtgZS
In reply to: News_Amazon's post

Amazon is slowly trying to get rid of 3P sellers. If you notice Amazon is defaulting to UPS instead of USPS even if you set your sole preference to USPS. Amazon charges 10-cents less than USPS but if you look at the “fine print” (actually the box on the screen) it says “No Confirmation”.

Now what I interpret that to mean is if a scammer says “Item Not Received” and you are using Amazon’s UPS account the scammer will be fully refunded. And since you are NOT the shipper of record (even if your return address is on the package) you cannot collect on any claim of a lost or stolen package. “No Confirmation” means Amazon is NOT funding the INR.

As with the Post Office its Delivery Confirmation and Amazon by policy is required to fund the INR or A to Z Claim (which they do not always do and you have to appeal) and as we all know Amazon will not pursue UPS for any claims.

10
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

Then (assuming the conspiracy part was true) pay the extra $0.10 for usps and be done

30
user profile
Seller_EqAnkoFzO5MdN
In reply to: News_Amazon's post

I am in AU, so this is relevant to my business.
Checked “amazon return providers” only to find them to be quite expensive.

There are quite a few services around that are heaps cheaper (freight forwaders). Using one of them, and quite happy with service and price.
So, for anyone looking to use “amazon return providers”, do your own research first. Yo will find a better deal. And keep in mind that service that is good, say for US to AU, is not necessarily cheap for returns from, say UK. So, you may have to use different providers for different countries.

20
user profile
Seller_wnc1pjYEF5ZqF
In reply to: News_Amazon's post

I think it’s a great idea to make things easier for international sellers who’ve already been provided a red carpet to come in and undercut US based small businesses. Fantastic!

20
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

:roll_eyes:

170
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

:roll_eyes:

170
Reply
user profile
Seller_qMgi7qxvEo7f1
In reply to: News_Amazon's post

Great, fantastic, but someone just said “No longer needed”, and Amazon just gave my money to the person. So he kept the product without sending me back. Sure, If I make a mistake the customer can keep the product and the money. But If I make no mistake, the customer just doesn’t want the product, in that case, why does Amazon give the product to the customer and refund his money? It’s literally Amazon supporting scam/theft.

530
user profile
Seller_qMgi7qxvEo7f1
In reply to: News_Amazon's post

Great, fantastic, but someone just said “No longer needed”, and Amazon just gave my money to the person. So he kept the product without sending me back. Sure, If I make a mistake the customer can keep the product and the money. But If I make no mistake, the customer just doesn’t want the product, in that case, why does Amazon give the product to the customer and refund his money? It’s literally Amazon supporting scam/theft.

530
Reply
user profile
Seller_4Kgca0Y12TBWZ
In reply to: News_Amazon's post

I like most sellers from the UK and Ireland have found an easier way to deal with Amazons free goods under 25 dollars/euros policy we have simply removed all goods under the 25 mark from sale on Amazon international sites it has put and end to the fraudulent activity.

120
user profile
Seller_4Kgca0Y12TBWZ
In reply to: News_Amazon's post

I like most sellers from the UK and Ireland have found an easier way to deal with Amazons free goods under 25 dollars/euros policy we have simply removed all goods under the 25 mark from sale on Amazon international sites it has put and end to the fraudulent activity.

120
Reply
user profile
Seller_6we6JlLz0iF2P
In reply to: News_Amazon's post

[Moderator Edit (KJ_Amazon): Removed Off-Topic Discussion]

270
user profile
Seller_6we6JlLz0iF2P
In reply to: News_Amazon's post

[Moderator Edit (KJ_Amazon): Removed Off-Topic Discussion]

270
Reply
user profile
Seller_C5AB8xWOVxurd
In reply to: News_Amazon's post

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers … Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs

So domestic sellers have to pay for all returns, but international sellers do not?

200
user profile
Seller_C5AB8xWOVxurd
In reply to: News_Amazon's post

We have launched the Returns Provider program to help international sellers manage seller-fulfilled returns from US customers … Using this program simplifies US seller-fulfilled returns, allows you to recoup return costs

So domestic sellers have to pay for all returns, but international sellers do not?

200
Reply
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post

All, this is just an update that the program is now active, for the original “coming soon” announcement of the program in January:

70
user profile
Seller_jZWpyInw8RkYT
In reply to: News_Amazon's post

All, this is just an update that the program is now active, for the original “coming soon” announcement of the program in January:

70
Reply
user profile
Seller_24FzucbyGtgZS
In reply to: News_Amazon's post

Amazon is slowly trying to get rid of 3P sellers. If you notice Amazon is defaulting to UPS instead of USPS even if you set your sole preference to USPS. Amazon charges 10-cents less than USPS but if you look at the “fine print” (actually the box on the screen) it says “No Confirmation”.

Now what I interpret that to mean is if a scammer says “Item Not Received” and you are using Amazon’s UPS account the scammer will be fully refunded. And since you are NOT the shipper of record (even if your return address is on the package) you cannot collect on any claim of a lost or stolen package. “No Confirmation” means Amazon is NOT funding the INR.

As with the Post Office its Delivery Confirmation and Amazon by policy is required to fund the INR or A to Z Claim (which they do not always do and you have to appeal) and as we all know Amazon will not pursue UPS for any claims.

10
user profile
Seller_24FzucbyGtgZS
In reply to: News_Amazon's post

Amazon is slowly trying to get rid of 3P sellers. If you notice Amazon is defaulting to UPS instead of USPS even if you set your sole preference to USPS. Amazon charges 10-cents less than USPS but if you look at the “fine print” (actually the box on the screen) it says “No Confirmation”.

Now what I interpret that to mean is if a scammer says “Item Not Received” and you are using Amazon’s UPS account the scammer will be fully refunded. And since you are NOT the shipper of record (even if your return address is on the package) you cannot collect on any claim of a lost or stolen package. “No Confirmation” means Amazon is NOT funding the INR.

As with the Post Office its Delivery Confirmation and Amazon by policy is required to fund the INR or A to Z Claim (which they do not always do and you have to appeal) and as we all know Amazon will not pursue UPS for any claims.

10
Reply
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

Then (assuming the conspiracy part was true) pay the extra $0.10 for usps and be done

30
user profile
Seller_4RRTjOpWG0qkj
In reply to: News_Amazon's post

Then (assuming the conspiracy part was true) pay the extra $0.10 for usps and be done

30
Reply
user profile
Seller_EqAnkoFzO5MdN
In reply to: News_Amazon's post

I am in AU, so this is relevant to my business.
Checked “amazon return providers” only to find them to be quite expensive.

There are quite a few services around that are heaps cheaper (freight forwaders). Using one of them, and quite happy with service and price.
So, for anyone looking to use “amazon return providers”, do your own research first. Yo will find a better deal. And keep in mind that service that is good, say for US to AU, is not necessarily cheap for returns from, say UK. So, you may have to use different providers for different countries.

20
user profile
Seller_EqAnkoFzO5MdN
In reply to: News_Amazon's post

I am in AU, so this is relevant to my business.
Checked “amazon return providers” only to find them to be quite expensive.

There are quite a few services around that are heaps cheaper (freight forwaders). Using one of them, and quite happy with service and price.
So, for anyone looking to use “amazon return providers”, do your own research first. Yo will find a better deal. And keep in mind that service that is good, say for US to AU, is not necessarily cheap for returns from, say UK. So, you may have to use different providers for different countries.

20
Reply
user profile
Seller_wnc1pjYEF5ZqF
In reply to: News_Amazon's post

I think it’s a great idea to make things easier for international sellers who’ve already been provided a red carpet to come in and undercut US based small businesses. Fantastic!

20
user profile
Seller_wnc1pjYEF5ZqF
In reply to: News_Amazon's post

I think it’s a great idea to make things easier for international sellers who’ve already been provided a red carpet to come in and undercut US based small businesses. Fantastic!

20
Reply

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