COVID-19: Removal order delays and long-term storage fee waiver
To ensure the capacity to receive, restock, and ship high-priority products like household staples and medical supplies, we have temporarily paused removal operations in some of our fulfillment centers.
You can continue to create removal orders, but there will be delays in completing the requests. Similarly, auto-removals will be delayed.
As a result, we are waiving the April 15 long-term storage fees for inventory stored in the United States, United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic.
You can review the status of your removal orders here and find more information on this Help page. Please note Selling Partner Support does not have further guidance.
We know this is a change to your business and we did not make this decision lightly. We are working around the clock to increase capacity and appreciate your understanding as we temporarily prioritize household staples, medical supplies, and other high-demand products for customers.
COVID-19: Removal order delays and long-term storage fee waiver
To ensure the capacity to receive, restock, and ship high-priority products like household staples and medical supplies, we have temporarily paused removal operations in some of our fulfillment centers.
You can continue to create removal orders, but there will be delays in completing the requests. Similarly, auto-removals will be delayed.
As a result, we are waiving the April 15 long-term storage fees for inventory stored in the United States, United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic.
You can review the status of your removal orders here and find more information on this Help page. Please note Selling Partner Support does not have further guidance.
We know this is a change to your business and we did not make this decision lightly. We are working around the clock to increase capacity and appreciate your understanding as we temporarily prioritize household staples, medical supplies, and other high-demand products for customers.
80 replies
Seller_wuog1uJJTSI57
What’s next? You won’t ship out any orders unless they are in the essential category…Some companies need the inventory you can’t sell, to sell it elsewhere. Now you can’t sell our inventory, nor give it back to us?
Seller_dtVyeH8AKwEce
long-term storage fees
In other words, not short term storage fees, even though this is clearly impacting our ability to control/reduce short term storage fees. I really wish Amazon would understand what they are doing to small businesses here.
Additionally, why am I being graded on in-stock metrics when I can’t even send stock in to Amazon?
Seller_xgE8VKcHiSfnv
Most likely the essentials will change to the most critical essentials.
Seller_93tzKXXiElxCq
What about some forgiveness with the Inventory Performance Index as customers stop placing orders with us because they don’t want to wait 4-6 weeks for Amazon FBA to ship their item and they go elsewhere? Now, we can’t get inventory back to help with overstock issues caused by FBA shipping delays decreasing sales. My IPI has already dropped from all these new FBA policies regarding non-essentials. Some things are understocked because I can’t send things in. Some things are overstocked because I can’t get things out. My IPI is not in the danger zone yet, but who knows how low all our IPI scores could go after several weeks of this.
My sales were great (even a little better than usual) until Amazon changed the shipping times for non-essentials to 4-6 weeks. Our sales have decreased drastically each day since.
Seller_xgE8VKcHiSfnv
My FBA items say Arrives: April 1 - 4
Could change at some point I suppose.
Seller_nstkdGWZl0SW0
This is the right thing to do.
Thank you Amazon.
Seller_Bu15u6itPtHQc
Amazon will never win with the forums…
They are literally removing any LTSF and y’all are still complaining.
Focus on your health, give it a rest.
Seller_4XucFhBTs4e6R
No mention of large sellers being able to send in non-essential items to fba while restricting the little guy? And how do you have “essential” items when the manufacturers are donating to hospitals? 
