Is there an online chat where I can talk to support? I don't want to talk to a robot, but to a human who provides 24/7 support.

Does amazon no longer offer chat support for sellers? In the account health section, you could always click on "contact" and reach a representative via the chat but now all I see is an option to contact support through a phone call. Is this happening for everyone or what is going on?

I had a very frustrating experience with Amazon Live Chat support. The representative I talked to was rude, which made the situation worse. Not only was her support unhelpful, but she also pressured me to choose options from the dropdown menu that didn’t relate to my product. To make things worse, she ended the chat suddenly after giving me unclear instructions.

If our listing has any problems because of her wrong advice, I wonder who will take responsibility. Overall, I am disappointed with this experience and expected better customer support.