Repeated Unexplained Deductions Under "Other" – No Response from Amazon
Hi Everyone,
We've noticed that Amazon has been deducting a recurring "Other" transaction from our account three times now, yet we have received no explanation. Every month, a significant amount is being withdrawn under this vague category without any clear breakdown or justification.
This lack of transparency is extremely frustrating. Despite multiple attempts to reach out for clarification, we still haven’t received a proper response. Has anyone else experienced this issue? If so, were you able to get it resolved?
Amazon should clearly disclose the reason for these deductions instead of lumping them under ambiguous labels. Any insights or similar experiences from fellow sellers would be greatly appreciated!
Looking forward to your thoughts.
Thanks!
0 replies
Seller_OvL8C4BJWiuS9
This is what Amazon said:
What are "Other" transactions in my Payments report?
"Other" transactions might show up in your Payments reports from time to time. Common transactions of this type include:
• Subscription fees, as described in your seller service agreement
• Charges associated with A-to-z Guarantee claims
• Corrections issued by Amazon to remedy an account discrepancy
Typically, a $39.99 "Other" transaction represents your monthly subscription fee for selling on Amazon.com. If your Payments report shows more than one $39.99 transaction of this type, it may be a carryover from an earlier settlement period when your sales were not sufficient to cover the monthly subscription fee.
Seller_H4qWRzhdrHinl
HI, else can be ADJUSTMENTS from the shipping carrier either USPS or UPS extra scam charges, check for that, because that extra charges for me came from shipping unexcused adjustments from USPS
Seller_NzMO5fCTmwqHv
Check under the "transaction view" tag, you'll find the culprit there. If I had to guess, it''s from bogus shipping label adjustments. Many other sellers including myself have been experiencing this. Good luck
Seller_eRXBelsrbzbp8
Yes that "Other" really sucks. I didn't see that coming and it is an unexpected cost that I have to consider passing on to customers. As far as shipping adjustments, I was told by Amazon that my shipping charges are too high. It is like playing footsie with an octopus .
Seller_4gowSIOqYgkJL
do you use amazon buy shipping or another program? Because they may just be getting their shipping adjustments from you that they take for no reason from us that way. If you use amazon buy shipping Im sure you have noticed the adjustments that the dimensions and weight as exactly the same and yet they send you adjustments. Its basically a surcharge for selling here.
CR_Amazon
@Seller_m1TFEQH8LFMm8
Hi there, CR here. I have responded to you over on your other thread here. In the future, please only create one thread per discussion as this can cause delay in support and confusion throughout the forum. Thank you for understanding.
CR_Amazon
Seller_m1TFEQH8LFMm8
Here is what the transaction view shows for both mischarges;
Seller_9jYZMo2jvtfO1
We have been fighting the same problem, thousands of dollars gone because of "Other" charges.
Turns out its FedEx stealing money on every order shipped. Amazon said call Fedex, Fedex said call Amazon.
The reason Amazon gave was that we have package dimensions as 4x4x12 and Fedex said its 12x4x4. Oddly enough when i make those pointless changes in dimensions the shipping cost does not change on Amazon or FedEx.com
