Issue with Account Activation for U.S. and Canada
Dear Amazon Seller Support,
I recently completed the setup of my seller account and submitted all the required documents. I received an email confirming that everything was verified successfully. However, my account remains inactive for selling in the U.S. and Canada, while it is only active for Mexico.
Could you please clarify the reason for this issue and provide guidance on how to activate my account for selling in the U.S. and Canada? I appreciate your support in resolving this matter as soon as possible.
Looking forward to your response.
1 reply
Connor_Amazon
Hi @Seller_XbOQrgeeKjx5n
I've reviewed your account and your US and CAN stores are not active yet due to the business address verification that is pending.
I do see that you will be receiving a card with a code on the 25th, once you get it, you will need to enter it on this page: (click on Business Address and Phone Number)
https://sellercentral.amazon.com/global-dashboard/business-information
From there, give it 24 hours and you should be all set. If you still have issues, respond back here and I will be happy to take another look.
Thanks,
Connor
