Making Trading Cards Non Returnable
How can I make my trading card listing non returnable orders? In the trading card world there are a lot of bad actors that will buy trading card packs, open them, take the good cards out, reseal the pack and return them. This is extremely common. How can make these items non returnable?
25 replies
Seller_kIukTwdhvntAp
You can make them non returnable as far as not requiring a return for a REFUND but on Amazon EVERYTHING is returnable.
You agreed to that when you 'signed' the agreement opening your account.
The best you can do is wait for Amazon to refund, open a Safe-T claim and get back (at best 10% of the selling price and MAYBE shipping costs on the return by using the 'damaged' claim.
Some items are not good for Amazon and these might be one of them if you can't build the cost of theft into your pricing.
THEN --
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
SEAmod
Hi @Seller_niVmDINS0v2Uv
Really good advice was provided by @NEVERLAST. It is true that not all products or items are good selections to sell on Amazon. Amazon is customer obsessed. That is why some items are not good candidates because Customer Service is known for leaning into the customer.
You can make any SKU/ASIN non-returnable, but you cannot make them non-refundable. Sorry.
Susan
SEAmod
@Seller_AlEct1a8855Rn
Customer obsession is one of the Amazon Leadership Principles. If interested, you can learn more if you search the internet for Amazon Leadership Principles.
Susan
Seller_kIukTwdhvntAp
What @SEAmodcan't say (she likes her job apparently -- she's been around almost forever!) is that "customer obsessed" is an UNDERstatement as far as BUYERS are concerned.
Not the case for sellers as we all are aware (unless anyone reading this has only been around for under a year).
Amazon can get away with not caring very much about how sellers are treated because for every one that gets suspended or fed up and leaves 1000 more are waiting to join every day.
Estimates are that 1/3 of the sellers here are LOSING money and Amazon is fine with that because it brings in business that they collect fees for AND they get $40/month even if nothing is sold by the Pro sellers.
That is why Amazon will never do anything to stop all the YouTube and TikTok posts telling everyone how 'easy' it is to sell here and says noting about needing to follow the volumes of rules! Amazon is Pablo Escobar and TikTok and YouTube videos are their distributors in almost every sense of the word.
Seller_r9wMm8LrE5iKj
Which is why Amazon is so careful to say that sellers -- who pay Amazon money in exchange for a service, which is pretty much the definition of a customer -- are not customers.
"Obsessed" is easy when it involves handing our money to their customers. Certainly you can't say you'll side with the customers, but won't scr*w your sellers in the process. So, get over it already, and say the unspeakable, which is that sellers are disposable and only here to extract as much value from as possible, d*mn right or wrong.
Seller_0rXAME9V4LQSx
You have to sell them on marketplaces that allow that option. Amazon does not.
Seller_roNdLQpqbVoOH
As others have said, you can't.
Do NOT sell them on Amazon. In fact, I don't imagine collectors of these items would immediately think "Amazon" when looking for them.
eBay comes to mind first. Plus, it's so much easier to find what you're looking for there.
Seller_1ZjQmvBmVkYSs
Amazon themselves has the same issue where people buy cards from them and return resealed or different packs. Amazon isn’t equipped to notice these things in a return so some poor sucker ends up buying the crap Amazon took back and resold to someone else…
Seller_c9VPkO3SnRgnd
If a customer opens the cards and does not return what was shipped, such as an empty trading card box, take photos with the return label, you would open a Safe T claim, explain the buyers abusive behavior of sending you back an open empty box without the sealed trading card packs. Amazon will contact that buyer and let them know the seller did not receive the item back and their account will be flagged and you will likely be reimbursed. This type of return fraud is very rare in the trading card marketplace something like 1 in 1,000 orders and 99.9% of customers on amazon are honest and fair. This type of behavior is more prevalent on other marketplaces.
Seller_pVAHCqWEdXDbz
Best of luck. Even non-returnable items are returnable. Plus the added bonus of an "inauthentic" or another complaint. Once the customer realizes it cant be returned, they just start saying anything and everything to get their way at our expense.
We are just left holding the bag of destroyed used product, red exclamations on account health, threats of deactivation, invoices uploaded for a bot to review then deny, and POA after POA after POA as if we are not familiar with Amazon policies.
Making Trading Cards Non Returnable
How can I make my trading card listing non returnable orders? In the trading card world there are a lot of bad actors that will buy trading card packs, open them, take the good cards out, reseal the pack and return them. This is extremely common. How can make these items non returnable?
Making Trading Cards Non Returnable
How can I make my trading card listing non returnable orders? In the trading card world there are a lot of bad actors that will buy trading card packs, open them, take the good cards out, reseal the pack and return them. This is extremely common. How can make these items non returnable?
25 replies
25 replies
Seller_kIukTwdhvntAp
You can make them non returnable as far as not requiring a return for a REFUND but on Amazon EVERYTHING is returnable.
You agreed to that when you 'signed' the agreement opening your account.
The best you can do is wait for Amazon to refund, open a Safe-T claim and get back (at best 10% of the selling price and MAYBE shipping costs on the return by using the 'damaged' claim.
Some items are not good for Amazon and these might be one of them if you can't build the cost of theft into your pricing.
THEN --
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
SEAmod
Hi @Seller_niVmDINS0v2Uv
Really good advice was provided by @NEVERLAST. It is true that not all products or items are good selections to sell on Amazon. Amazon is customer obsessed. That is why some items are not good candidates because Customer Service is known for leaning into the customer.
You can make any SKU/ASIN non-returnable, but you cannot make them non-refundable. Sorry.
Susan
SEAmod
@Seller_AlEct1a8855Rn
Customer obsession is one of the Amazon Leadership Principles. If interested, you can learn more if you search the internet for Amazon Leadership Principles.
Susan
Seller_kIukTwdhvntAp
What @SEAmodcan't say (she likes her job apparently -- she's been around almost forever!) is that "customer obsessed" is an UNDERstatement as far as BUYERS are concerned.
Not the case for sellers as we all are aware (unless anyone reading this has only been around for under a year).
Amazon can get away with not caring very much about how sellers are treated because for every one that gets suspended or fed up and leaves 1000 more are waiting to join every day.
Estimates are that 1/3 of the sellers here are LOSING money and Amazon is fine with that because it brings in business that they collect fees for AND they get $40/month even if nothing is sold by the Pro sellers.
That is why Amazon will never do anything to stop all the YouTube and TikTok posts telling everyone how 'easy' it is to sell here and says noting about needing to follow the volumes of rules! Amazon is Pablo Escobar and TikTok and YouTube videos are their distributors in almost every sense of the word.
Seller_r9wMm8LrE5iKj
Which is why Amazon is so careful to say that sellers -- who pay Amazon money in exchange for a service, which is pretty much the definition of a customer -- are not customers.
"Obsessed" is easy when it involves handing our money to their customers. Certainly you can't say you'll side with the customers, but won't scr*w your sellers in the process. So, get over it already, and say the unspeakable, which is that sellers are disposable and only here to extract as much value from as possible, d*mn right or wrong.
Seller_0rXAME9V4LQSx
You have to sell them on marketplaces that allow that option. Amazon does not.
Seller_roNdLQpqbVoOH
As others have said, you can't.
Do NOT sell them on Amazon. In fact, I don't imagine collectors of these items would immediately think "Amazon" when looking for them.
eBay comes to mind first. Plus, it's so much easier to find what you're looking for there.
Seller_1ZjQmvBmVkYSs
Amazon themselves has the same issue where people buy cards from them and return resealed or different packs. Amazon isn’t equipped to notice these things in a return so some poor sucker ends up buying the crap Amazon took back and resold to someone else…
Seller_c9VPkO3SnRgnd
If a customer opens the cards and does not return what was shipped, such as an empty trading card box, take photos with the return label, you would open a Safe T claim, explain the buyers abusive behavior of sending you back an open empty box without the sealed trading card packs. Amazon will contact that buyer and let them know the seller did not receive the item back and their account will be flagged and you will likely be reimbursed. This type of return fraud is very rare in the trading card marketplace something like 1 in 1,000 orders and 99.9% of customers on amazon are honest and fair. This type of behavior is more prevalent on other marketplaces.
Seller_pVAHCqWEdXDbz
Best of luck. Even non-returnable items are returnable. Plus the added bonus of an "inauthentic" or another complaint. Once the customer realizes it cant be returned, they just start saying anything and everything to get their way at our expense.
We are just left holding the bag of destroyed used product, red exclamations on account health, threats of deactivation, invoices uploaded for a bot to review then deny, and POA after POA after POA as if we are not familiar with Amazon policies.
Seller_kIukTwdhvntAp
You can make them non returnable as far as not requiring a return for a REFUND but on Amazon EVERYTHING is returnable.
You agreed to that when you 'signed' the agreement opening your account.
The best you can do is wait for Amazon to refund, open a Safe-T claim and get back (at best 10% of the selling price and MAYBE shipping costs on the return by using the 'damaged' claim.
Some items are not good for Amazon and these might be one of them if you can't build the cost of theft into your pricing.
THEN --
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
Seller_kIukTwdhvntAp
You can make them non returnable as far as not requiring a return for a REFUND but on Amazon EVERYTHING is returnable.
You agreed to that when you 'signed' the agreement opening your account.
The best you can do is wait for Amazon to refund, open a Safe-T claim and get back (at best 10% of the selling price and MAYBE shipping costs on the return by using the 'damaged' claim.
Some items are not good for Amazon and these might be one of them if you can't build the cost of theft into your pricing.
THEN --
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
SEAmod
Hi @Seller_niVmDINS0v2Uv
Really good advice was provided by @NEVERLAST. It is true that not all products or items are good selections to sell on Amazon. Amazon is customer obsessed. That is why some items are not good candidates because Customer Service is known for leaning into the customer.
You can make any SKU/ASIN non-returnable, but you cannot make them non-refundable. Sorry.
Susan
SEAmod
Hi @Seller_niVmDINS0v2Uv
Really good advice was provided by @NEVERLAST. It is true that not all products or items are good selections to sell on Amazon. Amazon is customer obsessed. That is why some items are not good candidates because Customer Service is known for leaning into the customer.
You can make any SKU/ASIN non-returnable, but you cannot make them non-refundable. Sorry.
Susan
SEAmod
@Seller_AlEct1a8855Rn
Customer obsession is one of the Amazon Leadership Principles. If interested, you can learn more if you search the internet for Amazon Leadership Principles.
Susan
SEAmod
@Seller_AlEct1a8855Rn
Customer obsession is one of the Amazon Leadership Principles. If interested, you can learn more if you search the internet for Amazon Leadership Principles.
Susan
Seller_kIukTwdhvntAp
What @SEAmodcan't say (she likes her job apparently -- she's been around almost forever!) is that "customer obsessed" is an UNDERstatement as far as BUYERS are concerned.
Not the case for sellers as we all are aware (unless anyone reading this has only been around for under a year).
Amazon can get away with not caring very much about how sellers are treated because for every one that gets suspended or fed up and leaves 1000 more are waiting to join every day.
Estimates are that 1/3 of the sellers here are LOSING money and Amazon is fine with that because it brings in business that they collect fees for AND they get $40/month even if nothing is sold by the Pro sellers.
That is why Amazon will never do anything to stop all the YouTube and TikTok posts telling everyone how 'easy' it is to sell here and says noting about needing to follow the volumes of rules! Amazon is Pablo Escobar and TikTok and YouTube videos are their distributors in almost every sense of the word.
Seller_kIukTwdhvntAp
What @SEAmodcan't say (she likes her job apparently -- she's been around almost forever!) is that "customer obsessed" is an UNDERstatement as far as BUYERS are concerned.
Not the case for sellers as we all are aware (unless anyone reading this has only been around for under a year).
Amazon can get away with not caring very much about how sellers are treated because for every one that gets suspended or fed up and leaves 1000 more are waiting to join every day.
Estimates are that 1/3 of the sellers here are LOSING money and Amazon is fine with that because it brings in business that they collect fees for AND they get $40/month even if nothing is sold by the Pro sellers.
That is why Amazon will never do anything to stop all the YouTube and TikTok posts telling everyone how 'easy' it is to sell here and says noting about needing to follow the volumes of rules! Amazon is Pablo Escobar and TikTok and YouTube videos are their distributors in almost every sense of the word.
Seller_r9wMm8LrE5iKj
Which is why Amazon is so careful to say that sellers -- who pay Amazon money in exchange for a service, which is pretty much the definition of a customer -- are not customers.
"Obsessed" is easy when it involves handing our money to their customers. Certainly you can't say you'll side with the customers, but won't scr*w your sellers in the process. So, get over it already, and say the unspeakable, which is that sellers are disposable and only here to extract as much value from as possible, d*mn right or wrong.
Seller_r9wMm8LrE5iKj
Which is why Amazon is so careful to say that sellers -- who pay Amazon money in exchange for a service, which is pretty much the definition of a customer -- are not customers.
"Obsessed" is easy when it involves handing our money to their customers. Certainly you can't say you'll side with the customers, but won't scr*w your sellers in the process. So, get over it already, and say the unspeakable, which is that sellers are disposable and only here to extract as much value from as possible, d*mn right or wrong.
Seller_0rXAME9V4LQSx
You have to sell them on marketplaces that allow that option. Amazon does not.
Seller_0rXAME9V4LQSx
You have to sell them on marketplaces that allow that option. Amazon does not.
Seller_roNdLQpqbVoOH
As others have said, you can't.
Do NOT sell them on Amazon. In fact, I don't imagine collectors of these items would immediately think "Amazon" when looking for them.
eBay comes to mind first. Plus, it's so much easier to find what you're looking for there.
Seller_roNdLQpqbVoOH
As others have said, you can't.
Do NOT sell them on Amazon. In fact, I don't imagine collectors of these items would immediately think "Amazon" when looking for them.
eBay comes to mind first. Plus, it's so much easier to find what you're looking for there.
Seller_1ZjQmvBmVkYSs
Amazon themselves has the same issue where people buy cards from them and return resealed or different packs. Amazon isn’t equipped to notice these things in a return so some poor sucker ends up buying the crap Amazon took back and resold to someone else…
Seller_1ZjQmvBmVkYSs
Amazon themselves has the same issue where people buy cards from them and return resealed or different packs. Amazon isn’t equipped to notice these things in a return so some poor sucker ends up buying the crap Amazon took back and resold to someone else…
Seller_c9VPkO3SnRgnd
If a customer opens the cards and does not return what was shipped, such as an empty trading card box, take photos with the return label, you would open a Safe T claim, explain the buyers abusive behavior of sending you back an open empty box without the sealed trading card packs. Amazon will contact that buyer and let them know the seller did not receive the item back and their account will be flagged and you will likely be reimbursed. This type of return fraud is very rare in the trading card marketplace something like 1 in 1,000 orders and 99.9% of customers on amazon are honest and fair. This type of behavior is more prevalent on other marketplaces.
Seller_c9VPkO3SnRgnd
If a customer opens the cards and does not return what was shipped, such as an empty trading card box, take photos with the return label, you would open a Safe T claim, explain the buyers abusive behavior of sending you back an open empty box without the sealed trading card packs. Amazon will contact that buyer and let them know the seller did not receive the item back and their account will be flagged and you will likely be reimbursed. This type of return fraud is very rare in the trading card marketplace something like 1 in 1,000 orders and 99.9% of customers on amazon are honest and fair. This type of behavior is more prevalent on other marketplaces.
Seller_pVAHCqWEdXDbz
Best of luck. Even non-returnable items are returnable. Plus the added bonus of an "inauthentic" or another complaint. Once the customer realizes it cant be returned, they just start saying anything and everything to get their way at our expense.
We are just left holding the bag of destroyed used product, red exclamations on account health, threats of deactivation, invoices uploaded for a bot to review then deny, and POA after POA after POA as if we are not familiar with Amazon policies.
Seller_pVAHCqWEdXDbz
Best of luck. Even non-returnable items are returnable. Plus the added bonus of an "inauthentic" or another complaint. Once the customer realizes it cant be returned, they just start saying anything and everything to get their way at our expense.
We are just left holding the bag of destroyed used product, red exclamations on account health, threats of deactivation, invoices uploaded for a bot to review then deny, and POA after POA after POA as if we are not familiar with Amazon policies.
