Amazon Renewed IP Infridgement
Do amazon renewed listings need a letter of authorization to list certified refurbished products? We sell millions in apple products every year. We were approved to sell apple under the renewed program. So why is the AI taking down suspected intellectual property complaints?
Again these are not "new" listings these are renewed which we were approved to sell under both renewed and apple renewed.
Case ID 16933971501
The listing in question is an ipad 8, 128g (renewed)
ASIN: B08264XDKC
2 replies
Atlas_Amazon
Hello @Seller_gOEI26HVe3ja4
Case ID 16933971501
Thank you for the information provided regarding the recent intellectual property concerns that you have been attempting to resolve. I know this can be frustrating, and I do want to assist you so that you may move forward. I did review the case information and confirmed with another team that there does not appear to be any restrictions on this ASIN as of now? Have you been able to resolve this situation?
If you still require assistance, please provide a screenshot of the violation you are seeing on the account health page. If you have any other questions or details you would like to share, please refer back to this thread for continued support.
Best,
Atlas
