We are in Florida dealing with hurricanes. First Helene, now Milton (a direct hit to Sarasota where we are). Once USPS opened up again we took the account off of vacation settings. We were shut down for 1 day for Helene. We shut down for 3 days for Milton. We have been back up and off vacation for a day now that Milton is past us. But almost nothing is selling.

Normally we would have about 100 sales a day. Today we had 7.

We did the same thing on the 'Bay. Everything is completely normal on the 'Bay. We came off of "vacation" and sales were entirely normal immediately. But Amazon sales have plunged off of the face of the Earth.

Why does Amazon punish sellers for having shut down very briefly? What is it about Amazon's system that continues to punish sellers long after our "vacation" ends?

We ship our FBA products via USPS, which is a disaster. Why should sellers be penalized for USPS failures? We process and ship all FBA orders within 12 hours; when USPS fails to deliver the package timely, Amazon penalizes us. WTH?

Since USPS Express (BLUE) is a money back guarantee by delivery date, how/where do you get/submit a refund when you used Amazon Buy Shipping?

Most USPS employees I've talked to are trained to tell us to submit a refund "through our account", but they don't understand that we pay Amazon, not USPS directly.