Have written a half-dozen appeals asking Amazon to remove the "noxious weed" restriction from our product, to which they simply respond with a form email that reiterates over and over the same response..."please update the product detail page with the scientific name and common name of your plant"... which would be fine, if we sold plants. But since we don't sell plants, or seeds, or plant products like fertilizer, then it's a bit difficult for us to comply.

Anyone have ideas on how to resolve this? The "restriction team" doesn't take phone calls, and the seller support team has so far been of zero value. The closest they've come to helping is to suggest how we should write our next appeal email...."maybe include some pictures?" So we take their suggestions, and then get another form-letter denial saying the exact same thing over and over, as if they didn't bother to read our appeal at all.

Is there any way to escalate this to a team that is able to apply the appropriate level of logic and reason to acknowledge that a mattress isn't a "live plant or seed"?