FBA SHIPMENT SUSPENDED
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Seller_b64T1c2Ppjshn

FBA SHIPMENT SUSPENDED

Our shipment abilities have been temporarily suspended due to an overweight box, how long the suspension will lasts?

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Seller_z3XfkorVSmnEY
In reply to: Seller_b64T1c2Ppjshn's post

Haven't ever had this issue. Are you a repeat offender of overweight boxes? Did you try to search the helps? Or read any notification on the issue from Amazon?

When research hasn't resulted in an answer, create a case to ask Seller Support.

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Dominic_Amazon
In reply to: Seller_b64T1c2Ppjshn's post

Hi @Seller_b64T1c2Ppjshn,

Dominic from Amazon here, happy to help. You should have received a performance notification, providing all the information on why this occurred and the steps to remediate this.

Best,

Dominic

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