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Seller_PruTifKNU7zrd

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No matter what I do when trying to send LTL to Amazon It says "Something went wrong, please try again later." when I click the confirm carrier and pallet information. Case open for 3 weeks. Nobody helps. I tried 3 different browsers, 3 different computers, clearing cache and cookies, changing dates of pickup, changing the name of the workflow. NOTHING HELPS. Can someone help with this please? Amazon will not help us.

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8 replies
Tags:FBA, Ship to FC
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8 replies
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Jameson_Amazon

Hi @Seller_PruTifKNU7zrd,

Thank you for reaching out about this! I apologize for the frustration this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

11
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Seller_8MqolvJx9jOmx

I was having the same problem so I moved the ship date back one day and it worked.

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