Inventory Marked as Defective upon received
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Seller_sUCPPgZ4lnYXh

Inventory Marked as Defective upon received

I send my inventory to FBA warehouse and they arrived on the 19th of March. Some how one of my ASIN are marked as defective upon arrived.

I understand that there would be damage during delivery to the FBA warehouse but ENTIRE ASIN unit are marked as defective???

This got to be some mistake. I try seller support and there nothing that they could do. Does anyone have any method of solving this?

Would appreciate if y'all could provide information on this

@Danny_Amazon@Topher_Amazon@Glenn_Amazon@Dougal_Amazon@Blake_Amazon@Sandy_Amazon@Michelle_Amazon@Tatiana_Amazon@Micah_Amazon@Emet_Amazon@CR_Amazon

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6 replies
Tags:FBA, Fulfillment center, Warehouse
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6 replies
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Seller_rI7BZIczK8iAC

Is it possible that you sell a well known brand without "Letter of Authorization" from the brand owner? Such items do often go to defective and will be destroyed by Amazon. I hope you have another issue.

22
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Seller_i6S8knzW6zU6Z

Hi @Seller_sUCPPgZ4lnYXh, my first step would be to check the Inventory Adjustments report (link) to see the specific disposition code.

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