We have been approved and selling Amazon Renewed for several years. We sell Dell/HP/Supermicro/Lenovo renewed servers in multiple configurations.

Recently, we haven't been able to add new product configurations to Amazon Renewed and receive a message stating that we need brand approval to sell these items. We can tag onto any existing items, but cannot create a new product configuration. If we try to create a new product under our brand, the listing gets shut down due to brand infringement. We have authorization from the manufacturer to resell these products but the division that manages the brand won't add anyone as an authorized reseller - which is why we sell under Amazon Renewed. This limits us to selling only the specific configurations that have been created as products on Amazon Renewed. There are many products that aren't listed on Amazon Renewed. We've tried to suggest an item, but this normally doesn't work. Does anyone know how to add a new item under Amazon Renewed for a restricted brand? Amazon is just a small part of our business, but it has huge potential.

The actual message is: Brand Authorization Required: The ability to create or edit ASINs using this brand name is restricted to authorized sellers. You need to apply for approval to add or modify products for this brand.

Other people have added the product under generic, but we'd prefer not to do this.