ASIN's Search Suppressed Issues
We have several hundred ASIN's that are search suppressed due to '[product_description]' is required but not supplied. However, all of these ASIN's do have a description already. We have opened a case about this issue but there are so many ASIN's effected they are having issues fixing any of them. Editing the ASIN's and updating the descriptions also do not help get rid of the search suppression issues for any of the ASIN's. How do we solve this and prevent it from happening in the future?
Seller_AXC06kcsKI1qG
I will be adding your post to the already created post so hopefully the MODS will see this is an issue that has been growing for many years and STILL NO ANSWERS.
Seller_Cxhg8nqYX0Hww
What error code do you get when you upload a file to correct the listings?
Rose_Amazon
Hi @Stunt_Cams
Thanks for the case. Can you share the case id that you opened with Seller Support.
Thanks in advance and have a good weekend.
Rose_Amazon
Seller_8DHcYgP97q3xS
Same exact situation here affecting 13 of our listings. The descriptions are there. We have tried adding again in the box provided on search suppressed list.
We also have a couple active listings that we cannot update. They were in seeds and plants category that we are approved for under our own brand and we continue ro get canned reaponse that we are not approved to list "other" category products so maybe in addition to the descriptions they system is changing the category on some existexisting ASINs?
