FBA - Shipment Creation Temporarily Deactivated
Hello All,
I hope you're all doing well. I'm reaching out here because I encountered an issue with creating FBA shipments on Amazon. When I tried to create an FBA shipment like usual, I received an error message stating:
"Shipment creation has been temporarily deactivated
Your ability to create shipments has been temporarily deactivated. For more information, go to your Case Log."
Unfortunately, there's no information about this in my Case Log, and even after contacting support, I couldn't get a clear answer. Has anyone else experienced this issue recently? If so, how did you resolve it? I would appreciate any insights or guidance on how to get my FBA shipment creation ability reinstated, especially since my Account and Inventory health is impeccable with zero violations.
Thank you in advance for your help!
0 replies
CR_Amazon
Hello there @Seller_AgLjs2Da85vP9
My name is CR and wanted to hop in here to see if I could provide some guidance.
I took a quick look into your account and see that you were communicated the reasons why FBA shipment creating has been temporarily deactivated back on 4/19/2024 in your performance notifications.
Please do visit your performance notifications and review the message send for additional information. Unfortunately, I will not have any further information to share here.
CR_Amazon
