I had a customer purchase 10 individual cables instead of the cheaper 10 pack. They returned the cables saying the monitors came with cables so I do not need these.

Fine, however Amazon considers this 10 individual returns and will effect my sales when the "frequently returned badge appears. It is not uncommon for this same scenario to play out over and over.

If a customer purchases 100 individual cables instead of the 100 pack and returns for reasons not related to the seller or the product this will kills sales for no good reason. I contend this scenario should be considered one return not 10 or 100

What are you seasoned sellers doing to prevent this from happening instead of opening a case that they will "listen" to but not "hear"?

I am a new seller. I purchased an inventory from brand and sent it to Amazon through 3pl service. My account has been suspended under section 3 and i have sent an inventory of 2 products from the same brand by mistakenly creating separate shipment plan for two products 40 units of one product and 80 units of other and amazon receives same quantity of 120 units but the amazon system was expecting 160 units and due to which my account has been deactivated. i have the invoices from brand and LOA, bank transaction details tracking number also which is enough to verify all the process. But amazon is still unable to activate my account. I don't know how to submit appeal and make plan of action. Can anyone guide me please?

My Account got deactivated on June 19th due to IP violation. Amazon wanted me to get either a retraction from Brand Owner or Letter of Authorization from the brand owner along with detailed Plan of Action.

Brand Owner agreed for Letter of Authorization.

Now I have uploaded detailed Plan of Action and Letter of Authorization. I thought Amazon will be reading through it and will give me some good response, but again I got the same response from them stating that I need to give Letter Of Authorization and Plan of Action. I already did it

I can not Call health specialist again since I downgraded my account.

I am helpless and want help

My Case ID is 15758059461.

Please help me