Product Description Errors
Hi,
I am having product description errors pop up on almost all my products (over 600) after having them listed for years. Is anyone else having this issue? I have browsed the product description requirements but can't find the problem. Does anyone have any tips?
3 replies
Manny_Amazon
Hi @Seller_fPRxZvBtZKiRu,
I'm sorry you're running into these issues with your product description. I've reviewed your case ending with 8871 and see that it was updated a few minutes ago by Support in which they have asked for some more details in order to properly troubleshoot the issue.
Feel free to update your case and provide the requested details, and they'll take a further look into it.
Thanks for your understanding.
- Manny
Seller_dDZbHN4FcE6oc
YES! This is happening to us to! A day ago a ton of listings just started getting search suppressed saying they have no description. BS! They all do.
We have one set of variations that does extremely well - they are all now suppressed and say they have no descriptions. Well Amazon also deleted the bullet points, and got rid of the variation family! We are very upset and are contacting seller support but we feel they are going to be useless.
@Manny_Amazon can you please look into this further? It's clear it's Amazon wide and something is going on. Our case log # is 15488801191.
