No disbursement for 3 months, balance just keeps growing
I have not received a disbursement for over 3 months. Account health good, no violations, charge and deposit method verified. Account Health team don't know what the problem is. Seller Support team don't know what the problem is. Every sale just ends up piling up in the account level reserve.
All orders are fulfilled by FBA, the 7+DD or 14+DD is long past.
Seller support keeps telling me that the internal team is looking into this, they are looking into this for over a month know, case ID 21147398231. I am sitting without any funds and no one can answer why am I not being paid
@KJ_Amazon , @Steve_Amazon , @Cooper_Amazon
No disbursement for 3 months, balance just keeps growing
I have not received a disbursement for over 3 months. Account health good, no violations, charge and deposit method verified. Account Health team don't know what the problem is. Seller Support team don't know what the problem is. Every sale just ends up piling up in the account level reserve.
All orders are fulfilled by FBA, the 7+DD or 14+DD is long past.
Seller support keeps telling me that the internal team is looking into this, they are looking into this for over a month know, case ID 21147398231. I am sitting without any funds and no one can answer why am I not being paid
@KJ_Amazon , @Steve_Amazon , @Cooper_Amazon
5 replies
Seller_rI7BZIczK8iAC
Are you a citizen or passport holder of Russia or Belarus?
JiAlex_Amazon
@Seller_cInG7eSUeChTG
Following up on your post. I have investigated this further, and contact to an internal team for additional review. They will investigate and reach out to you directly via a new case, or they may pass information back to our team to share directly with you here.
JiAlex
JiAlex_Amazon
@Seller_cInG7eSUeChTG
I have investigated this further, and review with an internal team for additional review. They advice for you to check to the February 17, 2026, and August 11, 2026, Performance Notifications in their account.
JiAlex
