Account not fully onboarded Stranded Inventory
My incoming shipment has been marked as stranded due to reasons for "Account not fully onboarded". My listing for my SKU says it is active and has available inventory, however. How do I fix this issue and make my inventory fullfillable?
6 replies
Seller_TG4TX7TCjsobw
Unfortunately, I have the exact same issue and no resolution despite trying everything I could.
Dominic_Amazon
Hi @Seller_MVXl9hH8lMeJB, @Seller_TG4TX7TCjsobw,
Hello there, it sounds like your US account is not yet fully onboarded and likely still has some remaining verifications to take place.
Have you checked your performance notifications? You will usually be communicated with here for any outstanding verifications you need to process.
Additionally, have you opened a case with Seller Support on this yet? If not, I'd recommend following the above link to do so. If you have already, please provide your case # below and I'd be happy to review your issue in greater detail there and read any correspondence provided to date.
Best,
Dominic
