Hello, can someone help me? I received this message and my account is deactivated. I have had the account open for a long time. I have not made any listing because I am preparing the brand.

Your Amazon.com.au Seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This may take up to 90 days, but funds may be held longer. Please dispatch any open orders to avoid further impact on your account.

Why is this happening?

You have a separate account luxermarc which was enforced for violating one of our policies. As a result, you may no longer use the luxermarc Selling account to sell on Amazon.com.au.