Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".
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Seller_yXZyqNqwJvZyv

Getting so many returns with the reason " Shipping address undeliverable" or "Order not received".

Getting so many returns with the reason "Shipping address undeliverable" or "order not received".I report these order to Amazon but they said that no fraudulent activity noticed. This is really effecting my business, as we have very small margins and we have to bear fullfilment fee due to return. Is there any solution to this problem?

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Seller_z3XfkorVSmnEY
In reply to: Seller_yXZyqNqwJvZyv's post

Are these orders that are delivered by Amazon Logistics? Most of our undeliverable, not received, refused orders are Amazon logistics.

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Roberto_Amazon
In reply to: Seller_yXZyqNqwJvZyv's post

Hello! @Seller_yXZyqNqwJvZyv

Roberto from Amazon here, I'd like to know if you have reported this issue with our Seller Support team yet? If so, can you please provide me the most recent case ID for further review.

Regards,

Roberto

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