Suspected Review Manipulation

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Seller_ADF0GbPUp3byD

Suspected Review Manipulation

I notice on this seller ASIN B0DFXW84VT that 99% of negative reviews from customers are been deleted by Amazon for a reason that doesnt justify the customer experience. I suspect there is a manipulation. Amazon should investigate those deleted reviews because are too many daily...

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Roberto_Amazon

Hello! @Seller_ADF0GbPUp3byD

Thank you for using the Forums. Based on the screenshot you shared, the comments that have been removed are seller feedback that has been removed by Amazon as part of the Striking of feedback process since the items were Fulfilled by Amazon, this is outlined in our help page: Can Amazon remove buyer feedback?:

Striking of feedback

  • The order was fulfilled by Amazon: The entire comment relates explicitly to delivery experience for an order fulfilled by Amazon (FBA). In addition to the strike-through, the following statement will appear: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
  • The order was shipped using a "Claims Protected" Shipping Label: See Amazon Buy Shipping protections for more information

Refer to Buyer Feedback for FBA listings for additional information.

If you still consider that this issue needs to be investigated, we encourage you to report it using our form below, actions will be taken if applicable:

Report abuse

Regards,

Roberto

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