Unable to send items to AWD because of "dangerous goods" error even though they're not classified as dangerous goods
Hi, I have 2 ASINs that I'm trying to send to AWD, but I'm getting an error that says "This item is considered a dangerous good and is ineligible for upstream storage." The items are not dangerous and they're not classified as dangerous on Amazon. They're literally just small pieces of steel. I'm wondering if they were flagged because they have the word "fire" in the title?
I created a case (17010074361), but from experience with Amazon support, it will just sit there and nothing will be fixed, so I'm posting here for more exposure.
Thank you
@KJ_Amazon, @Topher_Amazon
Unable to send items to AWD because of "dangerous goods" error even though they're not classified as dangerous goods
Hi, I have 2 ASINs that I'm trying to send to AWD, but I'm getting an error that says "This item is considered a dangerous good and is ineligible for upstream storage." The items are not dangerous and they're not classified as dangerous on Amazon. They're literally just small pieces of steel. I'm wondering if they were flagged because they have the word "fire" in the title?
I created a case (17010074361), but from experience with Amazon support, it will just sit there and nothing will be fixed, so I'm posting here for more exposure.
Thank you
@KJ_Amazon, @Topher_Amazon
25 replies
Topher_Amazon
Hi @Seller_ij4VoTWJbXpJW, thanks for the tag and including the case. I'll pass these along to our AWD partners and advise as soon as we hear more.
Regards,
Topher
Seller_ij4VoTWJbXpJW
For anyone reading this in the future with the same problem, just give up. They won't actually ever fix this for you.
Unable to send items to AWD because of "dangerous goods" error even though they're not classified as dangerous goods
Hi, I have 2 ASINs that I'm trying to send to AWD, but I'm getting an error that says "This item is considered a dangerous good and is ineligible for upstream storage." The items are not dangerous and they're not classified as dangerous on Amazon. They're literally just small pieces of steel. I'm wondering if they were flagged because they have the word "fire" in the title?
I created a case (17010074361), but from experience with Amazon support, it will just sit there and nothing will be fixed, so I'm posting here for more exposure.
Thank you
@KJ_Amazon, @Topher_Amazon
Unable to send items to AWD because of "dangerous goods" error even though they're not classified as dangerous goods
Hi, I have 2 ASINs that I'm trying to send to AWD, but I'm getting an error that says "This item is considered a dangerous good and is ineligible for upstream storage." The items are not dangerous and they're not classified as dangerous on Amazon. They're literally just small pieces of steel. I'm wondering if they were flagged because they have the word "fire" in the title?
I created a case (17010074361), but from experience with Amazon support, it will just sit there and nothing will be fixed, so I'm posting here for more exposure.
Thank you
@KJ_Amazon, @Topher_Amazon
Unable to send items to AWD because of "dangerous goods" error even though they're not classified as dangerous goods
Hi, I have 2 ASINs that I'm trying to send to AWD, but I'm getting an error that says "This item is considered a dangerous good and is ineligible for upstream storage." The items are not dangerous and they're not classified as dangerous on Amazon. They're literally just small pieces of steel. I'm wondering if they were flagged because they have the word "fire" in the title?
I created a case (17010074361), but from experience with Amazon support, it will just sit there and nothing will be fixed, so I'm posting here for more exposure.
Thank you
@KJ_Amazon, @Topher_Amazon
25 replies
25 replies
Topher_Amazon
Hi @Seller_ij4VoTWJbXpJW, thanks for the tag and including the case. I'll pass these along to our AWD partners and advise as soon as we hear more.
Regards,
Topher
Seller_ij4VoTWJbXpJW
For anyone reading this in the future with the same problem, just give up. They won't actually ever fix this for you.
Topher_Amazon
Hi @Seller_ij4VoTWJbXpJW, thanks for the tag and including the case. I'll pass these along to our AWD partners and advise as soon as we hear more.
Regards,
Topher
Topher_Amazon
Hi @Seller_ij4VoTWJbXpJW, thanks for the tag and including the case. I'll pass these along to our AWD partners and advise as soon as we hear more.
Regards,
Topher
Seller_ij4VoTWJbXpJW
For anyone reading this in the future with the same problem, just give up. They won't actually ever fix this for you.
Seller_ij4VoTWJbXpJW
For anyone reading this in the future with the same problem, just give up. They won't actually ever fix this for you.
