My whole payment is moved to reserve without any notification or email. I have no idea what's happening and why my payment is moved in reserve. I called seller support couple of times but did not get any update as they are not aware. spoke to Account health specialist but still no update or reason why payment is moved to reserve. sent email on disbursement appeals team at amazon as per account health specialist instructions but have not heard back from them as well. I am on Canada market since last 11 months and my account health is all good no issues on account. I have raised multiple cases but Amazon closes it without providing any answer. I dont know what to do now. Request if someone can guide me correct way to approach amazon to resolve my payment issue. My Cash flow is stuck.

@Seller_7I1InA30aApWy @Amazon

Hi,

It's been 5+ months that my books listing has been restricted, like as always the best I could do was to wait for some resolution but month after month and having invested into creating books inventory and also incurring expense on storage unit, there hasn't been ANY resolution provided YET! My inventory; whatever I had sent before the restriction on books' posting is still active, that means my monthly charges are on but with no new avenues of making any more sales due to books restriction.

I assumed looking at similar concerns from some forum members that it'll be temporary but seems like this is more like a permanent thing - without ANY clue why this and how to get out of this situation?

I request any contact info / email for addressing my grievances so that for once someone can look into my case and help with getting rid of this restriction.

Could've continued on the previous thread, but the link to the thread is broken, hence this new discussion!!!

I am way over frustrated and losing out on my revenue and on top of that losing money with no hope of coming out of it.. What is the way out of this situation?

Please help!

Case id:

16716267631

16714305521

https://sellercentral.amazon.com/seller-forums/discussions/t/b5d683e0-babc-418e-af39-81d0bdafda01?postId=b5d683e0-babc-418e-af39-81d0bdafda01

I am extremely frustrated with how Amazon is handling my case. My product was suddenly made unsellable without any explanation, despite having all required compliance documents approved.

I have reached out multiple times, and each response is vague, avoiding any real answer. Why is my product restricted? What exactly needs to be fixed? Amazon’s lack of transparency is harming my business.

Has anyone else experienced this? How did you resolve it? It feels like small sellers are being intentionally blocked without justification.

I would love to hear if others have faced similar issues.