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product compliance request approval
How long does product compliance approval take i have sent in all the necessary information for it and received no response yet, my product is in the toys and games category and it has been over 15 days already with no response from anyone
2 replies
Seller_CW0P5hgbsiqWX
First of all, Amazon already has over 600 million different products being sold on the site, so they are in no rush to have one more. You just wait.
If your product really exists in the real world, your product will have already met all US standards. This includes:
- meeting packaging requirements
- Child safety warnings, metal content, made in what country, warranty info, expirations, contact info, etc......as it pertains to the item sold
- have all COC's necessary on file in your brand/company name
- have GS1 registered UPC's in your business name on the product
- have MSDS's on hand in your company/brand name, just to start.
- Your own brand URL where customers can purchase your product line is always helpful but not necessary.
In addition, it is always helpful to be able to show retailers around the country who carry your line of products. USTPO registered Trademark should not be pending, but the final determination document. When you were approved by your Liability Insurance Company, they asked for all of the same information prior to issuing the policy, so what Amazon asks for is no different.
Danny_Amazon
Hello @Seller_pHT27IUPrgfkj- and thanks for highlighting this.
It is true that product compliance documentation submissions can take some time to review due to the numerous checks involved to help confirm safety for the customer, and I do not see that our team provides a standardized timeframe for these reviews as different topics require differing verification processes.
At this juncture, continuing to monitor via the Compliance section of the Account Health dashboard is your next best step, and in the meantime, you can also review the process for appealing or submitting new compliance documentation should it become necessary.
Best,
Danny
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