Hello @Seller_u0VZUQNc3YnUl,

Thank you for reaching out on the Forums. It can be a bit confusing when starting and completing the verification process. I will provide some general information to assist, but for specific information related to your account, please provide a Case ID or a Performance notification. With that information I am able to verify additional details.

If your account was already deactivated prior to the verification process being completed, there may be other issues I do not have the ability to see with the information provided in your post.

For what you are asking about now, it sounds as if you are talking about the post card verification. If you are at that point, changing that address now may trigger you to re-verify with a utility bill any new address you would add.

Usually, the Business Address would match the Legal Entity. Is that what you currently have set in Seller Central?

The way you check:

• In Seller Central - top right corner - click the settings wheel
• Click Account info
• On the left side menu - select Business Information
• Select Business address and Phone number

If you have already signed for the post card, you should see the time line of when the Post Card will arrive. Even if the card is sent to the Branch, someone there could give you the code to submit and complete the verification step.

Please review this help information: Business Address Verification and Seller Identity Verification

I hope this may have answered some of your questions. For more information, please provide a Case ID or a Performance notification.

I look forward to your response. Thank you for reaching out on the forums.

April